Application Support Manager
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职位描述
As an Application Support Manager, you are a Software Engineer with a focus on Application Management Service (AMS), Information Technology Infrastructure Library (ITIL), or other similar products; well-rounded core skillset and experience with project lifecycle tools.
Day-to-day You Will:
- Develop, maintain, and support programs/tools on the Azure platform in close collaboration with the build team.
- Analyze, diagnose, and resolve errors related to the applications/services.
- Perform in-depth production incident troubleshooting, resolve any production incident, and monitor the fixes to ensure correct resolution.
- Perform Service Requests (e.g. data patching, extraction of data or report, answer usage queries, etc.)
About You:
Technical Experience:
- Extensive experience on Azure cloud platform with strong PaaS fundamentals and design pattern knowledge
- Strong programming background on C/net core, net framework and REST
- Strong experience in Azure app services, functions, service bus, event hub, key vault, storage, logic apps, integration services, API Management.
Professional Attributes:
- Interact and communicate effectively with all levels of staff, senior management, stakeholders and customers
- Communicate effectively and clearly, in writing and verbally, in one-on-one and group presentation situations
- Successful track record delivering high-quality products on time.
- Understanding of ITIL concepts will be added advantage.
Additional Information: Willing to work in support rotational shifts.
Educational Qualification: Graduate
What we offer you
Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.
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关于埃维诺
埃维诺是全球领先的数字化创新领导者，为客户提供基于微软技术的云服务、商业解决方案、以设计为驱动的用户体验。埃维诺遍布全球26个国家的59000名专家，每天都在为我们的客户以及他们的员工、客户提供真正的人性化服务，产生深远影响。
凭借我们数量最多的微软认证 (60,000+) 和 18 项（总计 18 项）微软金牌资质，我们在帮助企业发展和解决他们面临的最艰难挑战方面具有独特的优势。
我们是一家以人为本的公司，致力于提供多元、包容的工作环境，让我们的员工在舒适工作的同时充分展现自我。我们是一家负责任的企业，致力于创建一个可持续发展的世界，帮助弱势群体开拓自己的潜能。
埃维诺成立于2000年，是一家由埃森哲和微软成立的合资公司，埃森哲持有大部分股权。了解更多，请登陆 www.avanade.com 。
