'Together we do what matters'
Regional Sales Operations Lead
Avanade is embarking on a multi-year sales transformation as part of a wider CEO-led company-wide business transformation to dramatically grow Avanade across multiple corporate metrics such as sales, revenue, profit and market share. We are currently seeking a Nordics Sales Operations Lead to join us in this journey.
Avanade Nordics is part of a multi-billion $ global organisation spanning four countries with over 20 sales professionals. The Nordics Sales Operations Lead position is a unique opportunity to influence and drive the performance of the entire portfolio in partnership with sales and business leadership. The remit will include managing sales operations professionals onshore and coordinating with the offshore shared services team and taking the lead on elevating and expanding the service provided to the organisation by Sales Operations. The role will report into the Regional COO with critical day to day partnership with the Region Sales Lead, Area Sales Lead, and Area Sales Operations Lead and regular interaction with Region Leadership team particularly General Manager, Country Managers, and Client Group Leads.
As a Region Sales Operations Lead, you are responsible for sales forecasting and pipeline health management. You assist with sales process support and month-end and quarter-end deal closure coordination.
Responsibilities & Essential functions:
• Own the pipeline, sales forecasting and opportunity close processes for a $180M+ portfolio across the entire
Region.
• Understand the impact of sales to revenue conversion and drive acceleration activities.
• Deliver improvements to the mid and long-term visibility of sales performance outlook through the implementation
of best practice, improved integration of teams, tools and processes, and forward-looking analytics.
• Deliver regular, innovative and forward-looking insights to the Region Sales & Executive Leadership on sales
performance & outlook, sales productivity, cost of sale, client portfolio performance, sales headcount, and
sales planning.
• Act on behalf of the Region Sales Lead on key matters relating to sales; own and drive the Rhythm of Business
cadence for sales.
• Drive the annual sales budgeting, account planning and territories and quota planning process in coordination
with the Regional Sales Lead and Regional Finance.
• Shape and drive the territory assignment, sales force deployments and quotas process – in line with key market
opportunities and growth potential.
• Support the Region Sales & Executive Leadership in shaping the overall sales strategy, segmentation and
targeting through the application of data-driven insights and analytics.
• Partner closely with other functional areas and members of the Region Sales & Leadership Team to identify and
target profitable growth opportunities.
• Accountable for the E2E Deal Management processes for the Region and ensuring compliance to internal policies.
Work closely with shared service functions to execute processes to quality and SLAs.
• Manage the Regional Sales Operations function and team across the Region - including functions delivered from
our shared service centres offshore.
• Identify and implement operational improvements across both the Deal Management and Sales Operations functions.
• Partner with Sales Operations leaders across the business to re-imagine the sales ops function to ensure it is
focused on high-value activities and is a desirable career path for individuals.
• Elevate the discipline of Sales Operations and Sales Excellence in the organization by establishing close
relationships with other functional leaders. Cultivate strong and mutually respected relationships across the
organization and partner with the Regional Sales Leadership Team to solve complex problems and identify
productivity improvement opportunities.
• Act as change agent for sales and sales ops initiatives.
• Drive a culture of continuous innovation and globally consistent standards.
Qualifications & requirements:
• 10+ years progressive business experience
• Experience in leading sales operations and excellence or similar functions such as revenue operations, GTM
operations, or sales strategy & operations.
• Mix of sales, management consulting and operational leadership experience strongly preferred.
• Ability to deconstruct complex problems, identify the most impactful levers, and prioritize efforts in
addressing them.
• Bachelor’s Degree required.
• Proficient in Microsoft Dynamics CRM, Office 365 specifically Excel & PowerPoint, and Business Intelligence,
preferably PowerBI.
• Advanced level English preferred.
• Located in any of the four Nordics countries: Denmark, Finland, Norway, Sweden