Area of expertise:

Business Operations

Job Description

'Together we do what matters'

Regional Sales Operations Lead

Avanade is embarking on a multi-year sales transformation as part of a wider CEO-led company-wide business transformation to dramatically grow Avanade across multiple corporate metrics such as sales, revenue, profit and market share. We are currently seeking a Nordics Sales Operations Lead to join us in this journey. 

Avanade Nordics is part of a multi-billion $ global organisation spanning four countries with over 20 sales professionals. The Nordics Sales Operations Lead position is a unique opportunity to influence and drive the performance of the entire portfolio in partnership with sales and business leadership. The remit will include managing sales operations professionals onshore and coordinating with the offshore shared services team and taking the lead on elevating and expanding the service provided to the organisation by Sales Operations.  The role will report into the Regional COO with critical day to day partnership with the Region Sales Lead, Area Sales Lead, and Area Sales Operations Lead and regular interaction with Region Leadership team particularly General Manager, Country Managers, and Client Group Leads.  

As a Region Sales Operations Lead, you are responsible for sales forecasting and pipeline health management. You assist with sales process support and month-end and quarter-end deal closure coordination.

Responsibilities & Essential functions:

• Own the pipeline, sales forecasting and opportunity close processes for a $180M+ portfolio across the entire 
• Understand the impact of sales to revenue conversion and drive acceleration activities. 
• Deliver improvements to the mid and long-term visibility of sales performance outlook through the implementation 
  of best practice, improved integration of teams, tools and processes, and forward-looking analytics.
• Deliver regular, innovative and forward-looking insights to the Region Sales & Executive Leadership on sales   
  performance & outlook, sales productivity, cost of sale, client portfolio performance, sales headcount, and 
  sales planning.
• Act on behalf of the Region Sales Lead on key matters relating to sales; own and drive the Rhythm of Business 
  cadence for sales.
• Drive the annual sales budgeting, account planning and territories and quota planning process in coordination 
  with the Regional Sales Lead and Regional Finance. 
• Shape and drive the territory assignment, sales force deployments and quotas process – in line with key market 
  opportunities and growth potential.
• Support the Region Sales & Executive Leadership in shaping the overall sales strategy, segmentation and 
  targeting through the application of data-driven insights and analytics.
• Partner closely with other functional areas and members of the Region Sales & Leadership Team to identify and 
  target profitable growth opportunities.
• Accountable for the E2E Deal Management processes for the Region and ensuring compliance to internal policies. 
  Work closely with shared service functions to execute processes to quality and SLAs.
• Manage the Regional Sales Operations function and team across the Region - including functions delivered from 
  our shared service centres offshore.
• Identify and implement operational improvements across both the Deal Management and Sales Operations functions.
• Partner with Sales Operations leaders across the business to re-imagine the sales ops function to ensure it is 
  focused on high-value activities and is a desirable career path for individuals.
• Elevate the discipline of Sales Operations and Sales Excellence in the organization by establishing close   
  relationships with other functional leaders. Cultivate strong and mutually respected relationships across the  
  organization and partner with the Regional Sales Leadership Team to solve complex problems and identify 
  productivity improvement opportunities.
• Act as change agent for sales and sales ops initiatives. 
• Drive a culture of continuous innovation and globally consistent standards.

Qualifications & requirements:

• 10+ years progressive business experience
• Experience in leading sales operations and excellence or similar functions such as revenue operations, GTM    
  operations, or sales strategy & operations.
• Mix of sales, management consulting and operational leadership experience strongly preferred. 
• Ability to deconstruct complex problems, identify the most impactful levers, and prioritize efforts in
  addressing them.
• Bachelor’s Degree required. 
• Proficient in Microsoft Dynamics CRM, Office 365 specifically Excel & PowerPoint, and Business Intelligence,     
  preferably PowerBI.
• Advanced level English preferred.
• Located in any of the four Nordics countries: Denmark, Finland, Norway, Sweden

Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 59,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at