Country:

Poland

Cities:

Warsaw

Area of expertise:

Customer Relationship Management (CRM)

Job Description

Avanade, a joint venture between Accenture and Microsoft, combines the best in strategy and technology to allow clients to unlock more value from their businesses. As we continue to grow our Polish business a new site opens in the heart of Poland – Warsaw. With our ambitious growth plan opportunities arose to join us at the newly created positions in our CRM team. By joining now, you will experience what it is like to be the force that shapes our new Warsaw team and excites our clients with the digital transformation of their businesses. All this while being surrounded by curious people, bold challenges, and limitless learning opportunities. 

We are currently seeking CRM Solution Developer

 

About the role:

As a CRM Solution Developer You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product expert that is also responsible for providing support in CRM issue escalation and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.

Day-to-day you will:

·        Assist across all phases of Avanade projects (e.g. Plan, Analyze, Design, Build, and Test)

·        Leverage technical knowledge to design and implement CRM solutions

·        Research customer issues that may be non-standard in order to offer solutions

·        Support design of conceptual architecture and technical solutions

·        Ensure project quality meets standards through KPI identification and testing plan

·        Support continuous improvement efforts to proactively identify potential challenges to customer success and business productivity

·        Travel, as needed

About you:

You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation.


Your technical skills include:

  • Experience on Dynamics CRM platform
  • Knowledge of the C# language and .NET Framework
  • Experience in Windows Services, SQL Server, Reporting Services, SISS
  • Experience of CRM integration with web applications (ASP.NET, ASP.NET MVC, Web Services, HTML5, Javascript)

Your non-technical skills include:

  • Fluent Polish and English, both verbal and written
  • Client management skills and the ability to work with customers/external clients to develop and manage an action plan
  • Experience working with global/offshore teams
  • Excellent communication skills (both Polish and English)

You have a minimum of 2 years of related professional experience in CRM development and Bachelor's degree in a relevant field (such as Information Technology, Business Technology, or Engineering). It will be a plus if you hold a PL-400: Microsoft Power Platform Developer certification.


What we offer you:

Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee stock purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.


Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 


We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.


We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 


Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com