Country:

Singapore

Cities:

Singapore

Area of expertise:

Customer Relationship Management (CRM)

Job Description

About the role:
As a Region Client Engagement Offering Lead, you will be responsible for the overall strategy, performance and growth of the Digital Sales and Services Offering in your assigned geography. You’ll partner closely with both the Regional and the Area Solutions Area Lead to implement a strategy for offering identification and investments. In the role, you’ll focus on driving the offering every day; serving as the “face” of the offering internally and externally in your Region, support offering sales through delivery, including capability and capacity, and regional relationships with offering alliance partners, Microsoft and Accenture. The Digital Sales and Services Offering delivers a modern sales/service platform with improved end-to-end support for sales and service processes across office and mobile devices and typically powered by Microsoft Dynamics CRM and key ISV partners.

In this role, you will manage full-spectrum, cross-offering solutions delivery for clients. You will partner with Talent Community Lead and Regional Capability Lead on resourcing and skill needs to maintain effective business operations and project outcomes, leveraging the Global Delivery Network (GDN) as needed, to prepare our organization for market changes. 

Day-to-day, you will:
  • Collaborate with and educate account and sales team to drive offerings to target clients, including all stages of the deal pursuit, review and approval
  • Support quality and client delivery issues for offerings and solutions in your Region
  • Manage budget against assigned Area/Region metrics; provide forecasting and sales pipeline analysis to support processes
  • Effectively position offering and cross-offering offerings within the Regional sales channel
  • Develop strong, effective relationships with Accenture at the offering level 
  • Partner with the global Center of Excellence (CoE) on offering and asset development
  • Act as main point of contact with local partners, primarily Accenture and Microsoft, to review pipeline, educate on our offerings, and ensure Azure is considered as part of proposed solutions with clients
  • Support direct selling teams from creating solutions through proposal and closing deals
  • Travel as dictated by the business.

About you
You revel in success, with a leadership track record in developing and growing long term, high value client relationships. You’re adept at communications, especially with influencing and negotiation capabilities that help you establish and grow solutions with key clients. Internally, you enjoy advising leadership teams in the development, production, and promotion of solution offerings to grow a technology services line of business. 

In addition, your professional skillset likely includes: 
  • Experience with sales principles and practices, including business development, marketing, and complex channel management
  • Ability to effectively team with peers in a large, matrixed organizations, including significant experience with off-shore teams and delivery
  • Experience delivering solutions for client organizations through complex solutions / projects with heavy client interaction
  • Strong consulting / project-based background, including assessing and managing the opportunity and risk associated with large scale, complex projects.
 
You likely possess a Bachelor's degree in Business or technology-related field, or an equivalent combination of education and experience. An advanced degree or MBA is strongly preferred, particularly technical (IT, engineering, or related). You likely have about 7 years of relevant technology business leadership experience, including solution sales, creation, delivery and business management, and more than 5 years of demonstrated people and/or business leadership experience, particularly within a consultancy. 

About Avanade

Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem.  Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers.  Avanade has 30,000 digitally connected people across 24 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com. 

What we offer you

Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.
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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 


We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.


We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 


Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com