Country:

Poland

Cities:

Warsaw

Area of expertise:

Customer Relationship Management (CRM)

Job Description

Avanade, a joint venture between Accenture and Microsoft, combines the best in strategy and technology to allow clients to unlock more value from their businesses. As we continue to grow our Polish business a new site opens in the heart of Poland – Warsaw. With our ambitious growth plan opportunities arose to join us at the newly created positions in our CRM team. By joining now, you will experience what it is like to be the force that shapes our new Warsaw team and excites our clients with the digital transformation of their businesses. All this while being surrounded by curious people, bold challenges, and limitless learning opportunities. 

We are currently seeking Junior CRM Solution Developer:

 

About the role:

As a Junior CRM Solution Developer, You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product expert that is also responsible for providing support in CRM issue escalation and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.

Day-to-day you will:

·        Assist across all phases of Avanade projects (e.g. Plan, Analyze, Design, Build, and Test)

·        Leverage technical knowledge to design and implement CRM solutions

·        Research customer issues that may be non-standard in order to offer solutions

·        Support design of conceptual architecture and technical solutions

·        Ensure project quality meets standards through KPI identification and testing plan

·        Support continuous improvement efforts to proactively identify potential challenges to customer success and business productivity

·        Travel as needed

About you:

You are responsible, proactive, and patient. You can manage your time in accomplishing tasks and are adept at thinking through complex problems to arrive at a workable solution. You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world.

Your technical skills include:

·        Understanding of common industry standard business practices supported by CRM

·        Some knowledge of software in a Software as a Service (SaaS) environment, Microsoft SQL, HTML, Microsoft ASP, Microsoft .Net

·        Experience in customization and development on Dynamics CRM platform.

·        Knowledge of the C# language and .NET Framework

Your non-technical skills may include:

·        Client management skills and the ability to work with customers/external clients to develop and manage an action plan

·        Experience working with global/offshore teams

·        Excellent communication skills (both Polish and English)

You have a minimum of one year of professional experience and a Bachelor's degree in a relevant field (such as Information Technology, Business Technology, or Engineering). It will be a plus if you hold a PL-400: Microsoft Power Platform Developer certification.



Apply now

Share this job:

Share Facebook Twitter Email

About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com.