Pays:

France

Villes:

Paris

Domaine de spécialisation :

Customer Relationship Managementt (CRM)

Description du poste

About the role

We are looking for a highly effective hands on Digital Customer Architect to join our team. This person will play a critical role in pre-sales, assessment (primary) and delivery (secondary) of Digital Customer solutions. The Architect works with customer IT and business departments on major, ongoing engagements with internal and external stakeholder visibility. He will be a business and technology subject matter expert and a consultant with deep experience in customer engagement and omni channel, customer service and field service domains.

The applicant will possess the skills to provide insight and direction for the solution, offering both conceptual and practical solutions and recommendations to clients. He has proven experience on delivering digital solutions, preferably leveraging the Microsoft platform in particular.


About you

You will be able to demonstrate:

Ability to consult with clients on complex projects, including in leadership roles
Experience with business development pursuits, leading client pitches, RFPs, proposals, demos and statements of work.
Engagement with cross-functional Avanade teams to translate client digital business strategies into digital solutions that meet client objectives leveraging the whole Microsoft platform
Talent for connecting with offshore and global teams to facilitate project work
Expertise in Defining Digital solutions in line with business and technical landscape and requirements
Ability to lead opportunities and customer proposals
Deep knowledge and experience of Market leading CRM systems and Data Management Platforms

What Avanade offers you

The ability to create change for a living – for our clients and for yourself. Our employees average over 50 hours of professional development per year. And, every employee receives a discretionary allowance as part of our extended benefits program for you to support your work-life balance on what you need to be at the top of your game. In addition, you’ll get to collaborate with passionate colleagues from around the globe on projects that make an impact.


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À propos d'Avanade

Avanade est le chef de file dans l'offre de services digitaux novateurs, de solutions métiers et d'expériences orientées vers la conception, exploitant la force des équipes et l'écosystème Microsoft. Nos professionnels associent expertises technologique, commerciale et sectorielle pour créer et déployer des solutions utiles pour les clients et leurs consommateurs. Le réseau d’Avanade regroupe 29 000 personnes dans 23 pays. À nos yeux, la collaboration est une véritable culture qui nous permet de mettre à l’honneur la diversité et d’être le reflet des communautés dans lesquelles nous opérons. Nous accueillons tous types de collaborateurs, et cherchons des personnes talentueuses capables d'investir leur personnalité dans leur travail, formons des équipes inclusives et encourageons la diversité à l'intérieur comme à l'extérieur de l'entreprise. Avanade, dont Accenture est le propriétaire majoritaire, a été fondé en 2000 par Accenture LLP et Microsoft Corporation. En savoir plus sur www.avanade.com.