Pays:

Canada

Villes:

Toronto

Domaine de spécialisation :

Infrastructure / communications unifiées

Description du poste

At Avanade, together we go beyond...


Office 365 Identity/Azure operation Engineer responsible for day-to-day operational task and engineering task and automation task for Microsoft Azure active directory, MFA, Conditional access, Access reviews, Windows hello for business, Password-less technologies, Microsoft Identity Manager.  


This role requires customer focus and providing great customer service to end users. Candidate should have at least 2-3 years’ experience with Azure Active Directory technologies mentioned above. and Azure and PowerShell and Candidate should be able to design and test script in PowerShell.


Specifically responsible for:

Avanade Office 365 operation and engineering support:  

  • Organize project work, outlining findings and recommendations. 
  • Managing project and tasks
  • Design PowerShell scripts – automation includes integration with ServiceNow, Azure active directory and office 365 
  • Project management activities including work planning, status reporting, knowledge on sprint and agile management methodology . 
  • Leads, Delivers and reviews/validates in all project stage focus areas
  • Manage incident escalation and drive towards to end-user satisfaction

Operation team support: 

  • Provide day to day support for higher priority incidents and regular user incident 
  • Provide support to operation team for any escalation 
  • Regular monitoring or Office 365 applications and proactively find any issue which may lead to outage

Required skills:

  • 1-3 Years of experience in Microsoft Azure Active Directory, MFA, Conditional access, Access reviews, Windows hello for business, Password-less technologies, Smart-Card implementation. 
  • 1-3 Years of experience in managing Directory related projects 
  • 1-3 years of experience in office 365 technologies including managing privilege Identity management, Microsoft Identity manager  
  • 1-2 years of experience in PowerShell, Graph API 
  • Proficiency in Active Directory, Azure Active Directory, Identity protection Office 365 and certificates (public and private PKI), DNS, TCP/IP and routing
  • Network Monitor and/or Wireshark
  • At least 2-5 years of IT industry experience required, including global IT organizations
  • Excellent communications and soft skills including the ability to build, enrich and maintain strong client relationships
  • Proven ability to operate effectively within a multidisciplinary team.
  • Experience with ITIL methodologies.
  • Strong quality and service orientation
  • PowerShell Automation experience a must.
  • Security focused mindset 

  • MCITP EA certification (MCSE equivalent), ITIL v3 Certification (nice to have)
  • Undergraduate degree required, IS-related field preferred



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À propos d'Avanade

Avanade est le chef de file dans l'offre de services digitaux novateurs, de solutions métiers et d'expériences orientées vers la conception, exploitant la force des équipes et l'écosystème Microsoft. Nos professionnels associent expertises technologique, commerciale et sectorielle pour créer et déployer des solutions utiles pour les clients et leurs consommateurs. Le réseau d’Avanade regroupe 29 000 personnes dans 23 pays. À nos yeux, la collaboration est une véritable culture qui nous permet de mettre à l’honneur la diversité et d’être le reflet des communautés dans lesquelles nous opérons. Nous accueillons tous types de collaborateurs, et cherchons des personnes talentueuses capables d'investir leur personnalité dans leur travail, formons des équipes inclusives et encourageons la diversité à l'intérieur comme à l'extérieur de l'entreprise. Avanade, dont Accenture est le propriétaire majoritaire, a été fondé en 2000 par Accenture LLP et Microsoft Corporation. En savoir plus sur www.avanade.com.