Pays:

Canada

Villes:

Toronto

Domaine de spécialisation :

Progiciel de gestion intégré (PGI)

Description du poste

This role will be to Configure and implement Dynamics 365/AX for our customers with a primary focus on modules related to your areas of expertise. Use your knowledge of business processes and Dynamics 365/AX to identify software gaps and suggest alternatives. As a part of the project team, write development specifications and interface with customers to test modifications and resolve any issues that arise. Execute assigned tasks within a structured project environment and lead consultants in various project work streams. Participate in knowledge transfer to customers and develop and maintain effective customer relationships.

 
 
Key Responsibilities:
 
Sales Support (10%)
  • Determine and translate customer needs into an Avanade solution and approach
  • Contribute to proposal development
  • Deliver quality written presentations
  • Provide scope, approach, and estimating input to the proposal team
 

Analysis and Solution Definition (50%)

  • Elicit and document business requirements within well-defined business processes
  • Interface with customers to manage expectations and resolve issues
  • Analyze and document business requirements and translate these to specification and design
  • Assist in documentation of current and desired business processes
  • Execute assigned tasks within a structured project environment
  • Support and provide input to the technical design of solution components
  • Help coordinate activities between technical staff, system users, end user organizations, software programmers, system administrators, and managers
 
Project Execution (40%)
  • Develop functional scenario-based test scripts; develop test data in support of User Acceptance Testing (UAT)
  • Interface with development team to implement solution
  • Participate in knowledge transfer to customer
  • Conduct training sessions and produce user documentation
  • Deliver in the Plan and Analyze and Customer Management focus areas, Review/Validate in the Design, Build, Test, Deploy focus areas, Contribute to Sales Support and Deal Pursuit and Envisioning focus areas

Minimum Requirements:
  • Minimum 5+ years’ experience implementing ERP systems (AX, D365, Navision, GP etc.)
  • Experience with several Dynamics AX/365 implementations in a Business Analyst capacity, specifically the Retail or Finance modules.
  • Completion of degree/diploma in business studies, accounting concentration preferred
  • Strong knowledge and work experience with both Finance Or Retail modules in a Tier-1 or 2 ERP system
  • Demonstrate the ability to lead consultants in various project work streams
  • Able to communicate complex concepts to customer team members
  • Able to resolve issues by providing acceptable alternatives
  • Able to identify risk factors and provide alternatives to mitigate those factors
  • Willingness to travel based on customer requirements
  
Preferred Requirements
  • Implementation experience with other ERP products (i.e., Navision, GP, AX etc.)
  • Clear and concise oral and written communication
  • Dynamics AX/365 Certified
  • APICS certification
  • Experience in multi-national business environment
  • ERP System configuration experience
  • Business process mapping skills/experience
  • Working knowledge of Microsoft SQL Server Reporting Service
  • Previous data conversion experience

Years of Experience: 6+ years business analysis experience in IT; 2+ years prior consulting experience (internal or external) preferred; Experience with various software development methodology preferred

 
Education: University degree required
 

Avanade® Is An Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, marital status or any other protected status.  Avanade is also committed to providing accommodations for persons with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act.

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À propos d'Avanade

Avanade est le chef de file dans l'offre de services digitaux novateurs, de solutions métiers et d'expériences orientées vers la conception, exploitant la force des équipes et l'écosystème Microsoft. Nos professionnels associent expertises technologique, commerciale et sectorielle pour créer et déployer des solutions utiles pour les clients et leurs consommateurs. Le réseau d’Avanade regroupe 29 000 personnes dans 23 pays. À nos yeux, la collaboration est une véritable culture qui nous permet de mettre à l’honneur la diversité et d’être le reflet des communautés dans lesquelles nous opérons. Nous accueillons tous types de collaborateurs, et cherchons des personnes talentueuses capables d'investir leur personnalité dans leur travail, formons des équipes inclusives et encourageons la diversité à l'intérieur comme à l'extérieur de l'entreprise. Avanade, dont Accenture est le propriétaire majoritaire, a été fondé en 2000 par Accenture LLP et Microsoft Corporation. En savoir plus sur www.avanade.com.