Calgary, Edmonton, Montreal, Ottawa, Toronto, Vancouver

Domaine de spécialisation :

Business Leadership

Description du poste

Regional Avanade Experiences Lead, Canada

 Become our advocate for growth 


What is Avanade Experiences  

Over Avanade's 20+ years, we've delivered the most intelligent, engaging, award-winning experiences on the Microsoft ecosystem. As technology and human expectations evolve, we see incredible opportunities for customers, products, and workplaces—where imagination is the only limit. 

Avanade Experiences is our way to bring unconventional thinking, exceptional creativity, and our unparalleled engineering heritage to think big and make it real. Our vision of the future goes far beyond concepts to enable and deliver the impact our clients, their people, customers, and communities need. 

We support each other with great work to push boundaries, connect technology with what matters to people first, and grow with our clients. If you feel this is a great fit for your path, we’d love to talk. 

About the role 

You are responsible for a high-growth regional Avanade Experiences business consisting of three (3) core areas of practice: Customer Experience (CX), Workplace Experience (WX) and Digital Products and Services (DPS). You take ownership for the growth of sales and revenue and the operational performance of this business. You thrive building a team, an inclusive culture, and cultivate future leaders while keeping this a great place to work and grow. You have broad expertise in consulting experience transformation, client services, people leadership, management, development, and business operations including P/L management. You work closely with account teams, customer account managers, sellers, industry experts, and offering leaders across the organization, as well as with related teams from Accenture, Microsoft, and partners wearing many of the right hats. 



Specifically, you will: 

  • Manage and run the business to meet sales, revenue, and operational targets 
  • Identify potential clientsnew and existing within the Avanade client landscape, facilitate client meetings and pitches, be the expert in the room on the clients and deals that need you the most 
  • Nurture a diverse, inclusive, cross-disciplinary team and culture 
  • Create the future leaders of Avanade Experiences, and mentor future leaders at Avanade 
  • Curate a thriving regional Avanade Experiences culture 
  • Build relationships within Avanade, Microsoft, Accenture, & Partners to drive the growth of Avanade Experiences 
  • Partner with leaders of Avanade’s Advisory and Modern Platforms businesses to curate client experiences at our physical Studio locations 
  • Ensure that the Avanade Experiences team collaborates with all other business functions within and outside of the Region, consistently delivering an exceptional, unified end-to-end customer experience across stages, channels, and touchpoints in the customer journey 
  • Be a vibrant member of the Regional Leadership Team driving connectivity from the Avanade Experiences business through the Region 
  • Encourage problem-solving, growth mindset, strategic thinking, and customer-orientation among the team 
  • Interact at executive/senior management level, proactively advocating for solutions, building Avanade Experiences’ Regional and North America strategy 
  • Some travel required, to be discussed during interview 


What you bring to the team 

  • 15+ years of relevant Digital Agency Leadership, business management, or cross-discipline focused delivery experience and 10+ years managing people/teams. (i.e. Managing Director or General Manager)
  • 5-10 years’ experience with managing financials; preferably P/L 
  • 5-10 years’ experience in digital transformation 
  • Excellent business operator; strategic thinker 
  • Domain knowledge across User Experience, Technology, Product Management, Delivery, and Analytics 
  • Working knowledge of the various technologies in play across the Practice Areas (e.g., Adobe, Sitecore) 
  • Deep knowledge of the Microsoft ecosystem 
  • Track record of sales generation, solutioning, and delivery leadership 
  • Foster and influence skills with teams and team members both in and outside your reporting structure 
  • Ability to quickly earn the respect of clients, sellers, partners 
  • Ability to motivate people that are vastly different 
  • Deep industry knowledge covering one or more of our primary industries 
  • Experience consulting in an environment with multi-country/cultural teams 
  • Ability to lead a business and support multiple engagements under significant deadline pressure 
  • Demonstrated history of working with external clients at the executive level (e.g., VP, SVP, CMO, CDO, CIO, COO) 
  • Expert level written and verbal communication skills, including ability to comfortably present to the C-level of our clients 
  • Self-starter and able to collaborate across a wide span of practice lines 
  • Ability to thrive and lead in a highly matrixed and geographically dispersed team environment on multiple priorities 

Avanade requires all new hires to be fully vaccinated against COVID-19 as a condition of employment. Avanade will consider requests for medical or religious accommodation to this vaccination requirement on an individual basis.

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À propos d’Avanade

Avanade est le chef de file des services numériques, infonuagiques et de conseils innovants, des solutions d’affaires et des expériences orientées vers la conception dans l’écosystème Microsoft. Tous les jours, nos 56 000 professionnels dans 26 pays ont un véritable impact humain auprès de nos clients, leurs employés et leurs clients. 

Nous avons reçu le titre de partenaire Global de Microsoft de l’année dans l’intégration de systèmes plus souvent que toute autre entreprise.  Avec le plus grand nombre de certifications Microsoft (plus de 60 000) et 18 (sur un total de 18) compétences Or de Microsoft, nous sommes dans une position unique pour aider la croissance des entreprises et pour résoudre leurs plus gros défis. 

Nous sommes une entreprise axée sur le personnel, engagée à offrir un milieu de travail inclusif où les employés se sentent à l’aise d’être authentiques. À titre d’entreprise responsable, nous mettons en place un monde durable et nous aidons les jeunes de communautés sous-représentées à réaliser tout leur potentiel. 

Détenue majoritairement par Accenture, Avanade a été fondée en 2000 par Accenture LLP et Microsoft Corporation. Apprenez-en davantage sur