Pays:

Canada

Villes:

Calgary, Toronto

Domaine de spécialisation :

Ventes

Description du poste

Role Family:  Avanade Client Account Lead

Career Level: Dir, Avanade Client Account Lead

Role Overview:  "As an ACL, you will..."

As a Dir, Avanade Client Account Lead you are responsible for the curation of our client's experience with Avanade. You will be accountable for maintaining relationship with one or more of our MVC accounts while focusing on account strategy and growth.

Key Role Responsibilities, Day-to-day, you will:

Account Leadership

  • Formulate clear strategy for account (beyond responding to RFP). LEAD the client to new ideas
  • Help client develop Technology vision & strategy
  • Own account strategy & multi-year account plan
  • Look across account for cross Solution Area opportunities
  • Leverage References and thought leadership in industry and Area
  • Drive continuous innovation through thought leadership
  • Conduct Design Thinking workshops to understand client’s business Objectives, Opportunities & Pain points

Account Management

  • Create a combined Relationship Map and Power Map
  • Establish Governance/ routine with client and Power Map for Avanade
  • Advertise full Avanade capabilities, leverage stakeholders as our ambassadors
  • Manage account financials and operations
  • Drive Quarterly business reviews
  • Drive "Board of Directors" review quarterly OR P2P review
  • Curate the client's experience with Avanade
  • Conduct Stakeholder Interviews/Understand Success Criteria
  • Cultivate alliance relationships (MSFT and others)
  • Develop junior talent and drive employee experience through mentorship and coaching

Sales (Proposals)

  • Own strategy & proposal, bring forward breadth of Avanade
  • Assemble pursuits team
  • Develop customized proposals and business case, driving exceptional client experience
  • Bid review and signoff, validate messaging, ensure alignment to overall account strategy, price to win

Key Role Skill & Capability Requirements:

Your technical and non-technical skills include:

  • Strong relationship building and networking
  • Strong negotiations skills
  • Influence and persuasion
  • High emotional intelligence
  • Team builder and motivator
  • Coaching & mentoring
  • Inclusive Leaders
  • Client interaction handling
  • Storytelling
  • Workshop Facilitation
  • Client relationship & account people management
  • Industry know-how
  • Ability to navigate business & tech


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À propos d’Avanade

Avanade est le chef de file des solutions d’affaires, des expériences orientées vers la conception et des services numériques et en nuage novateurs dans l’écosystème Microsoft. Nos professionnels apportent des réflexions nouvelles et audacieuses ainsi que leur expertise de l’industrie, en affaires et en technologies afin d’aider à créer un véritable impact humain sur nos clients, leurs clients et leurs employés. Nous sommes la puissance derrière le groupe d’affaires Accenture Microsoft, et nous aidons les entreprises à établir des relations avec les clients, à responsabiliser les employés, à optimiser les opérations et à transformer les produits en utilisant la plateforme Microsoft. Avanade compte 50000 professionnels dans 26 pays qui conseillent au mieux les clients en promouvant une culture collaborative mettant à l’honneur la diversité et les communautés dans lesquelles nous opérons. Détenue majoritairement par Accenture, Avanade a été fondée en 2000 par Accenture LLP et Microsoft Corporation. Apprenez-en davantage sur www.avanade.com.