Country:

Singapore

Cities:

Singapore

Area of expertise:

Software Engineering

Job Description

As a CRM Enterprise Architect, you will assess, design, implement, and support information technology architectures, using the Microsoft Ecosystem. Your projects will span in levels of complexity, ranging from medium complexity IT projects to large-scale, enterprise-level change programs. You may use new emerging technologies in order to optimize project performance and be an expert in a specific architecture area as well as being the point of contact for your client.

Key Role Responsibilities:

Day-to-day you will:

  • Establish Avanade as the leading digital innovator
  • Drive and develop technology vision, innovation, expertise, and thought leadership
  • Conduct architecture assessments and define solutions
  • Design, build, deliver and run engagement, platform and/or product required architecture using the Microsoft Ecosystem (i.e., development, operations, execution, data, application, etc.)
  • Provide the work’s technical scope, defining and driving the best solution to meet the technical performance, scalability, flexibility, operations and capability needs of your client
  • Provide architecture Quality Assurance reviews for proposals and ongoing engagements
  • Support the technology solutioning and estimating in proposals, planning and pricing
  • Develop long-term technology strategies centered on client business objectives
  • Identify services that will improve performance, enhance support, and increase capabilities
  • Develop best practices for customer support and tools for team
  • Coach, mentor, and motivate team members to influence them to take positive action and accountability for their assigned work
  • Build, develop, and grow business relationships vital to growth
  • Be savvy with problem-solving

Key Role Skill & Capability Requirements:

  • Requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations Requires an in-depth knowledge of Accenture
  • Requires development and execution of strategy to achieve key business objectives in area of responsibility
  • Interaction Is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters.
  • Wide latitude in decision-making and determination of objectives and approaches to critical assignments
  • Decisions have a major and lasting impact on areas outside of own responsibility
  • Manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
  • Strong understanding of the Microsoft CRM technology
  • Strong written and oral communication skills
  • Industry experience with financial sector preferred

Preferred Education Background:
You will likely possess a Bachelor's degree or equivalent in relevant field.

Preferred Years of Work Experience:
You will likely have 8+ years of related work experience with Microsoft CRM technology. Experience in Singapore Financial Services sector is highly relevant.

Preferred Years of Management Experience:
You will likely have a minimum of 7 years of experience managing teams.

Scope of Work:

Nature of Work: Directs collective work efforts to accomplish strategic goals for given portfolio of projects, programs, and/or clients.
Scope of Work: Translates high-level strategy into more localized strategy and operational objectives.
Complexity: Highly complex problems, often requiring analysis of near-intangible factors, creative solutioning and significant networking to succeed.
Discretion: Authority to establish standards and shift overall direction of projects and programs in response to functional strategy
Organizational Impact: Work efforts are typically strategic in nature, and may have a lasting, long-term impact on Avanade and/or client operations and strategic direction. If client-facing, should drive client-relationship and sales outcomes.
Supervision Received: Operates with extreme latitude in determining focus and approach to work objectives.
Supervision Provided: Mentors and manages work efforts of more junior colleagues and team members as required by various workstreams; may formally supervise work of project teams. If managing team(s) of more junior employees full-time, then refer to the People & Business Leadership leveling criteria. Often serves as Career Advisor.
Knowledge Applied: Applies expert knowledge of a learned occupation / discipline and demonstrable, broad knowledge of business operations and organizational strategy.

Accountabilities & Metrics:

  • Accountable for chargeability target
  • Accountable for personal goals
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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com.