Barcelona, Madrid, Malaga

Área de especialización:

Enterprise Resource Planning (ERP)

Descripción del empleo

The Retail/Commerce D365 Pre-Sales Solution Architect will be responsible for providing expertise in selling, shaping, defining, implementing and quality assuring Avanade’s ERP engagements based on Dynamics 365. Involved from an early stage of pre-sales, you will be a senior member of the team that leads the client from the presales stage through to successful delivery. 

Your key accountability will be to take ownership of the solution and its intended benefits from first contact until transition to support. 

You will provide industry and solution leadership at every stage and will act as a trusted advisor to the client throughout the relationship


Key areas of focus are value and benefits management, solution envisioning, enterprise architecture, solutions landscape design, and project planning, as well as business input to proposal development and client sales activities.


This is completed by extensive commercial experience in the role as a solution Architect and a deep knowledge of the Dynamics 365 Platform and the overall Microsoft stack. While a Solution Architect has an high level understanding of several areas we expect in addition a significant understanding and deep knowledge of Retail.


Experience Required

  • Strong client leadership and engagement skills up to C-level
  • Ability to lead conversations and influence without line authority
  • Deep understanding of more than one industry
  • Strong business transformation skills
  • Demonstrable pre-sales experience
  • Expert in understanding clients’ business problems and defining engagements that deliver the benefits that clients seek
  • Strong written and verbal communication skills.
  • ERP sales
  • Demonstrable Experience in Retail


Primary Responsibilities

  • Lead the definition of solutions based on MS Dynamics 365 Retail/Commerce
  • Define engagement outcomes and business benefits, high-level scope, architecture, implementation approach and effort estimates.
  • Can look beyond the pure ERP implementation by leveraging his knowledge of the full Microsoft stack and other technologies (Data & AI is one example) applied to Retail
  • Conduct proposal reviews
  • Lead pre-sales workshops
  • Build strong client relationships through the pre-sales process
  • Participate in client presentations
  • Participate in industry events and forums presenting the Avanade ERP POV, solutions and capability
  • Active participant and consulting leader within the Global ERP community
  • ERP engagement delivery
  • Fulfil managing architect role on ERP engagements participating in all phases from envisioning and planning through execution and stabilization
  • Define ERP technical and application architectures, participate in detailed design, development and testing phases
  • Conduct QA reviews of ongoing projects
  • Be a subject matter expert for ERP and industry related topics
  • Conduct training for regional resources
  • Provide input on ERP asset needs
  • Work with ERP Solutions team and area/regional solution teams and practices to develop and refine specific assets
  • Maintain ready availability of ERP demos, labs, prototypes
  • Develop relationship with ERP team in Microsoft Europe
  • Understand the ERP product roadmap, release dates and launch activities
  • Escalate learnings, challenges and feedback from Avanade clients and European ERP community to Avanade Global and/or Microsoft
  • Support relationship with Accenture
  • Participate in briefings and education sessions on MS Dynamics 365
  • Support relationship with solution alliance partners
  • Develop understanding of alliance partner products and how to implement for client solutions
  • Support regions in leveraging alliance partner products as appropriate
  • Escalate learnings, challenges and feedback from Avanade clients and the European ERP community to Avanade global and partners as appropriate



  • Demonstrated client-facing experience in management consulting and/or business transformation with a strong focus on ERP
  • Strong consulting acumen and understanding of ERP from a functional and implementation perspective
  • Experience on Dynamics AX and/or Dynamics 365 Retail/Commerce.
  • Deep industry experience in Retail
  • Demonstrated engagement leadership and execution experience
  • Business Process Analysis and Design
  • Broad understanding of ERP functionality with deep knowledge in at least 2 functional areas
  • Conceptual knowledge of other Dynamics 365 Applications (Finance, Supply Chain, CRM, Field Services, HR etc.)
  • Understanding of other Microsoft Technologies: Power Apps, Azure etc.
  • Fluency (written and oral) in English
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Acerca de Avanade

Avanade es el proveedor líder de servicios innovadores digitales y en la nube, soluciones empresariales y experiencias de diseño en el ecosistema Microsoft. Nuestros profesionales aportan ideas nuevas y audaces, que se combinan con conocimientos expertos sobre tecnología, el mundo de los negocios y la industria, para lograr un auténtico impacto social en nuestros clientes, sus consumidores y sus empleados. Nuestro personal es el motor que impulsa Accenture Microsoft Business Group: ayuda a las empresas a captar clientes, capacitar a los empleados, optimizar las operaciones y transformar los productos aprovechando la plataforma de Microsoft. Avanade cuenta con 50 000 profesionales en 26 países. Por ello, nuestros clientes disponen de las mejores ideas gracias a una cultura colaborativa que honra la diversidad y es reflejo de las comunidades en las que trabajamos. Avanade, propiedad mayoritaria de Accenture, fue fundada en el año 2000 por Accenture LLP y Microsoft Corporation. Más información en