China/Hong Kong SAR
Area of expertise:
As a Tech Program/Project Manager, you will be responsible for ensuring successful delivery of projects as measured by schedule, budget, customer satisfaction and deliverable quality performance measures. This role will actively support sales and will be accountable for estimating, planning, mobilization, execution, and successful closure of projects. During the project life-cycle, you will communicate status with regular frequency, manage risks and will issue and monitor financial performance according to in place agreements made between Avanade and the customer.
Day-to-day you will:
Manage issues and risks associated with the project, including balancing scope, schedule, budget, quality, and risks, and will manage aspects through formal change management mechanisms
Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes
Ensure accurate development and traceability of requirements during project lifecycle- Manage the change enablement process throughout project duration
Manage client expectations, updates and buy-in, including representing Avanade at governance meetings
Manage and develop customer relationships and perceptions to achieve mutual goals
Manage Avanade and subcontractor staff assigned to the project.
Determine the project approach, staffing, responsibilities, and schedule
Ensure that project resources receive any necessary training and are used effectively- Engage and manage appropriate onshore, offshore, and near shore workforces, including Service Licensing Agreements (SLAs)
Assist in the sales process, including estimating work effort and expenses using Avanade's standard tools.
Technical skills and knowledge:
Demonstrated ability to think and work systematically and logically
Good understanding of contract terms and interpretation- Demonstrated understanding of key Project/Program Management disciplines (estimating, work planning, contract management, scope management, user acceptance, etc.)
Experience in customer expectations management- Demonstrated experience employing project management methods, tools, techniques
Working knowledge of Microsoft platform technologies- In-depth knowledge of Microsoft Project and Team Foundation Server (TFS)
Good knowledge of Earned Value reporting
Other skills and knowledge:
Clear and concise oral and written communication
Negotiation skills- Results oriented / self-directed ability to drive change in unstructured environment
Good client interface and presentation skills- Good business acumen- Time management skills- Customer oriented attitude and good interpersonal skills
Good people management skills, including ability to lead a team and mentor individuals in career growth.
You likely have a Bachelor's degree in business or technology-related field (or equivalent).
You likely have about 10+ years of consulting project management experience.
Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com.