Country:

United States

Cities:

Dallas, Denver

Area of expertise:

Sales

Job Description

As a Sales Support Consultant in Avanade’s Southwest Region, you will facilitate Avanade's sales teams in successfully and efficiently closing new business by collaborating to execute process workflow and provide hands-on support for staffing support, contract management and logistics. You will provide support to our sales team in staffing processes, deal workflow management and contract management with our parent organizations and clients.  Additionally, you will develop, implement, and continuously improve relevant processes and credentials to support Business Development and Client Lead sales growth targets.

 

This role will create an experience for you to understand how Avanade’s business operates at a fundamental level and is a gateway role into a business development role.

 

Key Role Responsibilities:

Day-to-day, you will collaborate with our selling team members you are assigned to cover regarding:


1. Deal and Contract Management (50%)

- Provide support and coordination of incoming Request for Proposal (RFP) responses including scheduling and logistics, along with document preparation.

- Interact with Business Development and Client Lead sales team employees to understand all Statement of Work (SOW), Partner Statement of Work (PSOW), Change Order (CO) or Scope of Work Memo (SOWM) contract matters that are required of their accounts.

- Provide coordination between all internal Avanade teams responsible for contract approval processes to ensure that deal approval workflows continue unabated and engage when necessary to provoke action.

- Schedule review meetings, as needed, with solution architects to confirm scope, assumptions and deliverables. 

- Collaborate with sales team members to take existing draft SOW, CO, SOWMs and supplement financial model data to prepare an initial version for review by solution architects and Business Development and Client Lead sales team employees.  Note that this is expected to be generally taking scope, assumptions and deliverables and merging into pre-defined templates and will not require legal training to complete.

- Ensure that all deal artifacts including the contract, estimating model and financial model are synchronized where necessary.

- Steward workflow through to completion on behalf of Business Development and Client Lead sales team employees.

- Track and manage to contractual payment milestones, proof of execution milestones or other commercially significant dates to alert business operations team members when actions are required for invoicing, collections or other such activities as may be necessary.

 

2. Staffing and Demand Management (40%)

- Interact with Business Development and Client Lead sales team employees to understand all staffing needs required of their accounts (“intake”).  

- Interact with the firm’s schedule tools (myScheduling) to manage demand.

- Coordinate with internal Avanade support teams to identify candidates that meet criteria identified via intake.  This may include internal staffing teams as well as external staffing organizations.

- Attend staffing calls as directed to ensure proper intake of role requirements and single point of contact for account teams.

- Work with Market Unit and Technical Architects to review candidates and determine the most appropriate candidates.

- Review candidate profiles and tailor to align skills with the client needs.

- Present final selected candidates to Business Development and Client Lead sales owners for final presentment to clients.

- Process all workflow & staffing/demand processes required to support, including the use of the firms’ myScheduling tool for demand management.

 

3. “Ad-Hoc” Support (10%)

- Engage as requested to coordinate meetings with clients, internal meetings with partners or external events.

- Coordinate with local office staff and logistics support team members as required.

- You will be the “Front Door” or single point of contact for the sales team you are assigned to support and will be expected to be available during the business day.  

- Your success will be defined by feedback from the sales team you are assigned and the results that you deliver in terms of responsiveness, efficiency and ability to multi-task in a complex working environment. 

 

Skills and Capability Requirements: 

Your technical and non-technical skills may include:

- Experience using Microsoft Office, Excel, Word Experience in contract management.  

- Demonstrated passion and ability to resolve complex issues and promote a result-focused, customer-centric culture.

- Highly structured and process-oriented with strong commitment to quality and timelines. 

- Proven track record in successfully and efficiently delivering complex projects. 

- Strong relationship management skills. 

- Verified excellence in analytical skills; ability to read, and understands & analyzes data to provide valuable insights.

- Confirmed ability to leverage network of inside and outside contacts to increase influence and to skillfully navigate complex situations.

- Excellent written and verbal communication skills. 


Strongly preferred skills: 

- Experience supporting the professional services sales organizations.

- Experience working with offshore teams.

- Experience working with Dynamics 365 CRM (training will be provided, if no experience).

 

Education and Work Experience:

- Bachelor’s degree strongly preferred.
- 2+ years of relevant work experience.


Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We encourage all and seek hardworking individuals who can bring their whole self to work, build versatile teams and encourage diversity inside and outside the organization.

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com.


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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com.