United States


Los Angeles, Phoenix, Salt Lake City, San Francisco, Seattle

Area of expertise:

Infrastructure / Unified Communications

Job Description

Modern Workplace-Server Infrastructure Engineer 

About the role  

In the Service Operations role family, you are involved with delivering reliable systems performance, and ensuring infrastructure teams follow standard methodologies in implementing and maintaining Avanade infrastructure. Additionally, you will be required to have an application of deep technical knowledge to resolve advanced issues, synthesizing technologies to build a broad approach to solving problems, and improving the business. 

Day-to-day, you will: 

  • Contribute expertise to short and long-term planning that ensure infrastructure operations capacity meets current and future network enterprise requirements. 

  • Design and implement cloud/hybrid initiatives, ensuring that virtualized systems meeting technical, business, and budgetary objectives 

  • Plan, design, implement and test infrastructure changes and improvements to the production environment; important for new technologies with little support history 

  • Resolve moderate-to-complex problems and issues through, diagnosis, root-cause elimination activity, issue, and problem-solving skills 

  • Analyze and assess the impact and risk of medium-to-high risk changes on production systems 

  • Lead service failure analysis when availability issues arise 

  • Ensure business flow through the implementation of standard methodology security principles 

  • Evaluate ITS processes, Avanade infrastructure designs, and new technologies to increase operational efficiency and reduce costs 

Your skill-set likely includes: 

  • Technical specialization in Microsoft365 and/or Microsoft Azure as well as Microsoft security technologies 

  • Hardware/software installation, virtualization, configuration 

  • Web server support; cloud technologies 

  • Networking 

  • Data center operations 

  • Platform migration 

  • Enterprise directories (AD) 

  • Exchange 

  • IIS 

  • Windows Server 

  • SQL Server 

  • SharePoint 

  • Monitoring solutions (SCOM) 

  • System Center tools 

  • Operation management, systems security, testing, databases and mobility considerations 

  • Clustering technologies and high availability 

  • Ability to gain an understanding of customer process and issues, and communicate them back 

  • Great teammate with strong verbal and written communication skills 

  • Experience working with offshore teams to facilitate project work 

  • Demonstrated excellence in communicating and presenting sophisticated information to technical and non-technical partners, both verbally and in written form 

  • Proven experience on developing design documents, buil/configuration guides, detailed test case 

 You likely possess: 

A Bachelor's degree in Computer Science, Engineering, MIS or related field. An equivalent combination of education and experience will also suffice. 

2-5 years of prior related work experience, preferably in a technology or consulting environment 


Apply now

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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at