United Kingdom



Area of expertise:


Job Description

The IA Business Analyst serves as a functional expert on projects, using systems thinking, process analysis, and stakeholder management to ensure stakeholder satisfaction, and return on investment. The IA BA is responsible for estimating and solutioning a scalable solution aligned to a business strategy and benefits case.  The Business Analyst will be expected to have some technical acumen, and knowledge of the IA product being utilized, in order to iteratively demonstrate proof of concepts, and to understand their business strategy and objectives, current business processes and challenges, and how information flows and changes through the business. 

The Business Analyst will be able to work with key business representatives, data owners, end users, application designers, and data architects to model the current as-is process, and to identify to-be improvements during the automation of a process. To be successful in this role you will need to be confident in leveraging our global network (across Accenture, Microsoft, & our Partners), working together and openly sharing ideas, knowledge, and resources.

Day to day you will do

  • Analyse and document as is client processes, identify IA opportunities, and recommend approach based on analysis and client maturity
  • Perform assessment to determine the technical feasibility of automating the processes
  • Define the high-level solution, design to-be processes and assist in developing the delivery strategy for implementation
  • Evaluate RPA/IA tools and provide recommendations
  • Evaluate and Prototype internal or external products and provide recommendation to address business requirements.
  • Solution back office/front office process automation, by leveraging industry tools and technology
  • Support in Pre-Sales efforts providing expertise on standard offerings and client requirements
  • Drive the cost benefit assessment that forms the heart of the business case and own the business case throughout the project
  • Work with the project manager to obtain stakeholder sign-off and permission to proceed with implementation
  • Define the solution’s functional, non-functional, and security requirements and make sure the implementation team understands the proposed design for build
  • Develop a business case outlining the tangible and intangible costs and benefits of the proposed changes
  • Work with the customer to consider other components of the holistic solution, including end user training covering changes to both business processes and IT
  • Work with an offshore team and technical lead to co-ordinate a virtual geographically distributed team

About you

You’re an excellent communicator with the ability to listen and understand client needs, then help shape a solution. You have automation experience with great business acumen, time management skills and are excellent at stakeholder management. You’re adept at process assessments, and you understand applications of IA in different business domains. You can communicate complex concepts while managing client expectations and conveying the strength and benefits of Microsoft technologies for our clients.  You will also have:

  • Previous process assessment experience for end-to-end business process automation
  • Understanding of the complex IA vendor landscape and various technologies (Blue Prism, UiPath, Microsoft Power Automate, etc.)
  • Should be a self-starter and have performed process assessments independently
  • Process documentation and analysis (as-is and to-be)
  • Understanding of applications of IA in different business domains
  • Excellent communications, written and oral and ability to communicate complex concepts
  • Effective facilitation of team and customer meetings
  • Ability to quickly build relationships
  • Strong client interface and presentation skills
  • Manages customer expectations effectively
  • Strong business acumen and a passion for learning
  • Effective Time Management Skills and prioritisation of business requirements based on customer's business imperatives
  • Nice to have management consulting experience
  • Nice to have industry experience or knowledge (Finance, Insurance, Health & Public Services, etc.)
  • Nice to have understanding and experience of the requirements management life cycle and requirements engineering techniques and tools (e.g., MS Visual Studio, Enterprise Architect)
  • Nice to have an understanding of technical architecture that support the business application to be implemented

Apply now

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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at