Area of expertise:

Infrastructure / Unified Communications

Job Description

As an Infrastructure Senior Analyst, you will assist with designing, installing, and configuring enterprise technology architecture. These components include, security, availability/fail-over, OS/compute infrastructure, storage infrastructure, database infrastructure, network infrastructure, and operations, typically in Microsoft or multi-vendor environments. This role relies on professional knowledge and direct oversight to help design and implement Avanade solutions for clients.

Key Role Responsibilities:

Day-to-day you will:

  • Participate, with general oversight, in all phases of Avanade projects (Plan, Analyze, Design, Build and Test) 
  • Support developing or modifying Infrastructure solutions within designated computing environments 
  • Assist in defining and establishing information technology operations, processes, procedures and toolsets to manage and maintain requirements specified for a solution 
  • Support Infrastructure project deployment efforts as directed on projects 
  • Support systems integration testing (SIT), component integration testing (CIT), and user acceptance testing (UAT) 
  • Provide support to all project change management efforts as directed by more senior team members and change specialists

Key Role Skill & Capability Requirements:

Your technical and non-technical skills include:

  • Knowledgeable in several of the following areas: infrastructure solutions (especially Microsoft), cloud technologies, networking, data center operations, platform migration, and enterprise directories
  • Knowledgeable about operation management, systems security, testing, databases and mobility considerations
  • Must be knowledge on Microsoft System Center Product particularly SCCM and SCOM -Knowledge on Windows 10 Platform, Management, Imaging and Deployment
  • Knowledge on SQL Server HA Architecture and Design
  • Knowledge of specific technologies as specified by hiring manager -Experience project and/or consulting work
  • Ability to interact with external stakeholders
  • Good communications and presentations skills
  • [International] Solid written and verbal English skills

Preferred Certifications:

MCSE: Core Infrastructure or MCSA Windows Server 2012, MCSA Windows Server 2016, MCSA SQL Server 2012/2014

Preferred Education Background:

You are likely to possess a Bachelor's degree in Computer Science, Computer Engineering, MIS, Information Technology, or similar degree; equivalent combination of education and experience may substitute for degree.

Preferred Years of Work Experience:

You are likely to have at least one year of experience in systems engineering and/or infrastructure work needed, including relevant training and education.

Scope of Work:

  • Nature of Work: Provides technical, administrative, or operational support with developed understanding of processes, procedures & best practices.
  • Scope of Work: Primarily focused on own work, and execution of prescribed work plans.
  • Complexity: Slightly more complex assignments that are usually amenable to standard processes and routines.
  • Discretion: Some discretion in how work is approached, but still primarily delivering work aligned to standard processes.
  • Organizational Impact: Work efforts primarily impact self and immediate team.
  • Supervision Received: General oversight from more senior colleagues / managers.
  • Supervision Provided: Provides informal supervision to less experienced colleagues on routine matters.
  • Knowledge Applied: Applies basic knowledge of a learned occupation / discipline, or strong understanding of organizational policies and processes. A work-relevant degree is typical at this stage.

Accountabilities & Metrics:

  • Accountable for timeliness, accuracy and quality of own work
  • Accountable for chargeability and training targets
  • Accountable for project and annual goals

Relevant Additional Details:

This field is reserved for any additional details that may not be globally relevant and consistently vary on a position-by-position basis.

Apply now

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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at