Future Opportunity: Workplace Experience (WX) Advisory Manager/Group Manager
Area of expertise:
What will your impact be?
Avanade is a leading digital innovator. We have the agility and energy of a start-up, backed by the resources of Accenture, Microsoft, and the Center for Information Systems Research (CISR) at MIT Sloan School of Management. Here you will find a team of people who thrive on turning ideas and innovations into breakthrough results for leading companies around the globe. Ultimately, we’re not just making business better; we’re making life better for our client partners as well as their customers. We are seeking inspired business management and digital consultants with a passion for crafting, selling, and delivering transformational solutions that make a real difference for our clients, their employees, and their customers.
Do you dream big and have the motivation to bring your ideas to life? Do you know what it means to “break the mold” and build something new? Are you inspired by the power of digital and the workplace of the future? If your answers are “Yes!” we want you to join our team!
About the role
By choosing to work with Avanade, you will be joining a leader in digital, workplace, and employee experience transformation. We are recognized for providing insightful Microsoft eco-system enabled solutions and applying innovative digital studio experiences to complex business problems. You should expect to work in a fast-paced environment that is pioneering, collaborative and supportive of your personal and professional development. Our track record of commercial success and our growth ambition will provide you with a fantastic platform for your career.
Your role will focus on growing a digitally enabled Workplace Experience (WX) transformation line of business spanning sales, delivery leadership and capability development.
You will provide business management advisory and implementation insights and services so clients realize meaningful business growth through workplace and employee experience transformation. You will work with account teams to shape, sell and oversee the delivery of propositions that address client challenges in the areas of employee experience strategy and transformation, employee analytics and insights, employee value proposition modernization, workforce transformation, culture change and physical workplace design.
You are passionate about:
Developing employee and team centric experiences (using data driven insights) that have parity with, or are better than, customer experiences to drive innovation, productivity improvement and retention of top talent at scale
Developing and evolving future focused workforce and organization transformation strategies propositions and solutions
Driving cultural and operating model change as part of the transition to a high-performing, employee-centric modern workplace
As a Manager / Group Manager, you will:
Support the identification, development, selling and implementation of workplace experience propositions
Support the sales cycle and contracting process
Lead project teams and manage end to end delivery. Ensure clients are satisfied with the quality of work, and the outcomes delivered
Grow Avanade Advisory Workplace Experience capacity and focus in response to market signals and project demand
Support North America, and regional teams with their capability development and skills growth
We are looking for candidates who have 4 to 7 years of proven experience, and who can demonstrate skills and a successful track record in the following areas:
Extensive experience in leading the design and development of client workplace and employee experience strategies
Experience in providing best-in-class insights from a range of industry experience to help guide clients on how to evolve and develop their employee value proposition
Experience carrying and delivering a quota for selling large, integrated workplace / employee experience solutions, and the associated organizational/cultural change as a sales leader. Workplace solution experience should cover one or more of the following:
Digital platform to promote staff and supplier/partner engagement
Culture change centered on innovation and/or digital
Operating model and organization design
Workforce analytics and development of predictive models
Solutions for network enabled co-creation and innovation
Digitally enabled knowledge and strong connections
Task and/or process automation and augmentation
Hyper-personalized learning, goal planning and performance management
Experience with workforce, culture and operations assessments, and the development of meaningful insights, to inform organizational change, covering people, processes and technology
Experience with defining high level enterprise digital (business and technology) architectures to support employee experience transformation strategy recommendations
Experience of shaping, selling and overseeing implementation of employee experience, organizational change and workforce transformation programs
Very strong, executive level communication skills, and the ability to develop and mentor others
Ability to collaborate with technical resources to define solutions and the underpinning technical architecture. Familiarity with industry-recognized Agile-DevOps methodologies / frameworks
You will have a bachelor’s degree in a relevant field of study, or an equivalent combination of education and experience. An advanced degree or MBA is strongly preferred.
Developed and cultivated C-Level client partnerships in HR, Technology and Line of Business domains
Deep industry knowledge covering two or more of the following: Banking, Insurance, Products, Retail, Energy, Utilities, Health and Public Sector
Experience in large-scale culture change initiatives in a corporate environment
Contributed to the design, assembly, pricing and delivery of workplace and HR transformation deals
Well-versed in new technology-enablement and transformation leadership to help clients assess, build, transform and operationalize new capabilities
Important Note about this Future Opportunity:
We are actively recruiting and interviewing for this ‘Future Opportunity’ position, however will not be extending offers at the present time.
The outbreak and spread of COVID-19 has created uncertainty for many, and during this period Avanade is focused on the personal safety and well-being of our employees and candidates. The good news is that Avanade is a 38,000-person organization that depends on new ways of working every day and we’ve been relying on our workplace experience to empower our employees – wherever they’re working – for 20 years now. Thanks to our workplace platforms – the likes of Office 365, Microsoft Teams, SharePoint and more – we’ve been able to continue delivering work seamlessly and connecting with talent to explore opportunities for tomorrow.
What does that mean for you? It means you can apply and interview virtually, via video, for a future career opportunity without pressure to make a decision. It means that you will have the chance to connect with leaders and hiring managers at your own pace.
We encourage you to speak candidly with your recruiter about your career aspirations and expectations throughout this recruiting process. In return, we are committed to being transparent with you about our intent and goals around this position.
Share this job:
Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com.
Avanade® Is An Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information or any other protected status.
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Avanade is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to Avanade at email@example.com or call (206) 239-5610 and let us know the nature of your request and your contact information.
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