Amsterdam, Utrecht

Area of expertise:

Customer Relationship Management (CRM)

Job Description

Do you want to contribute to the digital transformation of one of the world's largest charities, beer breweries or oil companies? As a Dynamics 365 CE consultant at Avanade, you will work towards the best solution for our customers, as part of the team. You will become part of our global digital practice and work in multidisciplinary teams on a wide range of Customer Experience projects. Our team consists of over 50 CRM consultants in the Netherlands, and over 40,000 colleagues worldwide.

You support and guide customers in their digital transformations to improve and digitize the experience of their consumers. In workshops, you will guide the customer and your team to develop the optimal solution, which you will then realize. You refine and clarify user stories, build and test the solution and bring it live together with a team of other experts - both onshore and offshore.

We help large international companies in various industries with their digital transformation issues, which guarantees challenging work on large and complex projects. Our projects last from a few months to several years. Your talent, skills and development are taken into account when working on projects. On projects, you will work together with a product owner, solution architect, delivery lead, technical team lead and (junior) Dynamics 365 CE consultants and developers. Depending on your wishes and experience level, you can grow into other roles, of course with the right guidance. If you like it, you can also be involved in (pre-) sales projects or help shape the internal organization. We have a large offshore workforce, and this means that you will also have to deal with working with remote colleagues. Within Avanade, we mainly work according to the agile method.

Avanade is the employer of choice if you want to work with Dynamics 365 CE at the highest level and be part of a cool international team of experienced Microsoft professionals. You can take advantage of the experience and opportunities that Accenture and Microsoft offer. There are plenty of opportunities to study and, thanks in part to our company structure, we are an employer with infinite possibilities to grow. Make a difference in your career at Avanade.

"What makes it fun for me to work at Avanade is that you can actually add value at every level. Not only through official training that you get here, but also the colleagues around you who are always willing to help you and teach you something. If you have a question, there are always several people to help you, so you know that you really have something for each other. This gives a real team feeling and ensures a fun and pleasant atmosphere among colleagues. In addition, there are also many initiatives to teach each other something, to get to know each other better, or just to be up to date with the business." - Shanice, Dynamics 365 CE consultant

About you

  • You are in possession of a completed bachelor’s or master’s degree;

  • You have at least 2 years of experience as a Dynamics 365 CE consultant;

  • You are fluent in the Dutch and English languages;

  • You are in possession of a completed bachelor’s or master’s degree;

  • You are a team player who, together with our colleagues, wants to achieve the best results for our customers;

  • You have worked on cool CRM implementations;

  • You have good knowledge of Dynamics 365 CE or other CRM platform, certification is a plus;

Do you think you do not quite meet the above requirements but do you have a can-do mentality and do you continuously challenge yourself to learn new things? Then respond anyway, our recruiters would love to talk to you.

Why would you choose Avanade?

  • a diverse and inclusive organization;
  • an attractive salary and benefits;
  • a focus on training and your development and growth;
  • interesting clients and projectsl

We encourage you to speak candidly with our recruiters about your career aspirations and expectations during the recruitment process. In return, we are committed to communicating transparently with you about our intent and goals around this position.

Do you feel the match?

Do you recognize yourself in this description and would you like to get to know us? Then apply immediately by sending in your CV via our website. Applying by e-mail is not possible.

For more information, please visit, read the stories of our employees on Be Orange and for an impression of the atmosphere, check out our Instagram or Facebook page

Apply now

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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at