Gothenburg, Stockholm

Area of expertise:

Enterprise Resource Planning (ERP)

Job Description

Do you enjoy connecting people with technology? So do we. 

If you are a collaborator who loves solving human problems with technology and using your good interpersonal and organizational skills to build positive relationships, then Avanade is the place for you. Avanade teams and colleagues are as passionate about technology and innovation as you are.  

About You: 

In your role as an ERP Business Consultant, you bridge the gap between technical consultants and our clients, especially when projects are starting up. With your ERP skills, you would drive workshops, discuss solutions and establish working relationships with Customer quickly. You would enjoy working in an environment where you can use your strengths to innovate and support our clients’ needs. 

About the Job: 

Enterprise Resource Planning (ERP) systems are the core and heart of business’ digital transformation strategy.  Modern ERP systems help businesses simplify complexity to move forward and thrive in the digital age. You will help your clients solve real business problems and prepare for future challenges.  

As a member of the ERP team, you would, with your expertise within Retail, assist in the solutioning and full implementation cycle of D365 for new and existing clients. 

A successful candidate is expected to have a firm grasp of ERP Retail/Commerce processes in back office, POS and ecom. First hand Retail experience is essential. You will the lead the solution design for the Retail stream engaging with clients to understand scope requirements and assisting project management to deliver the solution. You have a deep overall knowledge of Dynamics AX/Dynamics 365 for Commerce (Retail) and possess a proven track record of successfully delivering complex, full lifecycle ERP implementations. 
Your Retail expertise and product knowledge means that you aim to become a trusted advisor, guiding the customer through the implementation and advising them of industry best practice. 

This experience ideally should be gained in a large or medium sized consultancy environment.  

The Business Consultant – Retail Expert: 
  • Be able to run workshops with Clients to determine the functional requirements for the implementation in the Retail/Commerce area with Omnichannel strategy 
  • Work with the Solution architect and other planners to assess current capabilities and identify high-level customer requirements 
  • Be able to describe and demonstrate how standard Retail processes are performed on D365 Finance and Operations. 
  • Have an in-depth knowledge of D365 Commerce (Retail) in the following areas 
  • In store operations  
  • Workforce management 
  • Unified commerce  
  • Channel management 
  • Merchandise management 
  • Inventory supply chain management 
  • Customer loyalty 
  • Point of Sale 
  • Product information management 
  • And other related modules 
  • Identifies gaps between the desired future business processes and product requirements against the processes directly supported by the Microsoft Dynamics platform 
  • Analyses the process gaps and identifies possible solutions 
  • Design and describe the possible Extensions, reports, integration and workflow (RICEW) requirements  
  • Designs the configuration to meet the business process and product requirements 
  • Liaise with on shore or off shore developers to work with Technical solutions for the gaps identified 
  • Conducts Microsoft Dynamics training for conference room pilot participants 
  • Assists in translating requirements into test conditions and scenarios for product, performance, and user acceptance testing 
  • Transfer your knowledge to the customer stakeholders during handover 
  • For international rollouts, guide Customers for localization features 
  • Ensure the reliability and accuracy of statutory and management reports. 
  • Ideally be certified at an Associate level on D365 Commerce (having passed the MB-300 Dynamics Core and MB-340 Dynamics Commerce exams 
  • Have good communication skills in both Swedish and English  

What we offer: 
  • Fantastic colleagues 
  • An international work environment 
  • Competitive salary and bonus 
  • Clear paths to develop your best self  
  • Generous well being compensations 
  • A promise to support you at all times during your career with us. 
Apply now

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About Avanade

Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences on the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help make a genuine human impact on our clients, their customers and their employees. We are the power behind the Accenture Microsoft Business Group, helping companies to engage customers, empower employees, optimize operations and transform products, leveraging the Microsoft platform. Avanade has 50,000 professionals in 26 countries, bringing clients our best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at