Area of expertise:

Customer Relationship Management (CRM)

Job Description

What does an Architect do at Avanade?

For us, an architect is a thought leader and expert in their field. Someone that ensures the solutions we create for our clients become the valuable assets they envisioned when they first engaged with us. Our architects bring industry-specific- and industry-agnostic points of view to our clients and have a deep understanding of the consequences and opportunities that the fast-moving innovations in the market offer. Our architects are hands-on, sets the direction for our teams, and work closely with client stakeholders to understand, make, and implement the right decisions in all aspects of a solution.

Avanade specializes in complex, long-running, and global/multi-national projects where our solutions are business-critical. This means our Architects will create long-term relationships with our clients and work together with our client teams to identify and develop opportunities that help our clients move further on their roadmap for technology transformation. Becoming our clients trusted advisers.

So what's in it for You?

All our architects enjoy being thought leaders and share their knowledge generously with clients and colleagues. To ensure they can bring the best of themselves and Avanade to our clients, we give our Architects opportunities, and support, to develop their skills and expertise. With us, they can take a breath, deep dive into technology and become part of the industry’s technology leaders.

For us, our technology leaders are the heart of our company.

Your role as the Functional Architect

As a Functional D365 Architect, you are responsible for identifying, developing, and deploying end-user solutions in D365 CE. Through deep functional knowledge and familiarity with the application, you ensure business requirements are adequately met and provide a variety of leadership and advisory services around project management, business process development, implementation support, and end-user training as required. Additionally, you will lead project planning, implementation, and requirements gathering efforts across D365 CE projects to work through complex problems. Your operational leadership will encompass coordinating large-scale, strategically critical work efforts.

The practice area and the team

At Avanade, our practices are called Talent Communities (TC) and highlight the investment we put into the development of our talented consultants and experts. Talent Community is the place where our consultants can find help to feel prepared to solve any challenges and gain exciting insights into the future. As part of the Norwegian architect team you will be joining the Nordic team as well to share knowledge, spar and collaborate.

Your primary focus is to

  • Lead your team's work on the design of Dynamics365 CE functional architecture and solution, including the Microsoft Power Platform.
  • Work with clients to actively position yourself as a thought leader and trusted adviser for technology transformation;
  • Take an active role in developing new opportunities for our clients.

You work as part of the team to

  • Lead our clients in envisioning the possible business solution based on Dynamics365 CE;
  • Work with delivery teams and client stakeholders to translate business requirements into Dynamics365 CE business solutions.
  • Own requirements management, including approval, communication, traceability, and re-use;
  • Work closely with the Technical Solution architect to align on functional and technical solutions;
  • Work with our clients to assess business value and track value realization across the projects and programs;
  • Ensure offshore resources are utilized and leveraged appropriately;
  • Lead continuous improvement efforts to proactively identify potential challenges to client success and business productivity.


You are a great leader, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation. You should have a strong track record with Dynamics CRM and Dynamics365 CE/Sales. You understand the nuts and bolts of Dynamics365 solutions, and you know how to connect with clients and lead a team to reach their goals. You are organized, energetic, and as comfortable in the client’s board room as well as in front of a whiteboard with your teams.

You are likely to have a bachelor’s degree in a relevant field, such as Information Technology, Business Technology, or Engineering. You are likely to have 7 or more years of relevant work experience, including Dynamics CRM and Dynamics365 CE/Sales. We expect that you speak Norwegian and English fluently in the context of work. 

Other qualifications we look for are:

  • Dynamics 365 for Customer Engagement and Sales implementation experience.
  • Experience in PowerPlatform and other relevant surroundings around Microsoft cloud technology as well as common ISV’s for the Dynamics365 platform.
  • Client management skills and the ability to work with clients to develop and manage a roadmap with associated activities.
  • Experience consulting with clients on complex projects, including technology leadership roles.
  • Experience working with global teams, including off- and near-shore, on Dynamics implementation and maintenance projects, is preferred but not required.
  • Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form.

Do you want more information or details? Get in touch with us and apply today!

Don't see the exact right opening for you right now? Send us your information at Candidate Community and we can stay in touch and let you know when such a position does come available. Follow us on Avanade Norway LinkedIn, we post all our openings there.

Apply now

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About Avanade

Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences on the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help make a genuine human impact on our clients, their customers and their employees. We are the power behind the Accenture Microsoft Business Group, helping companies to engage customers, empower employees, optimize operations and transform products, leveraging the Microsoft platform. Avanade has 50,000 professionals in 26 countries, bringing clients our best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at