Country:

United States

Cities:

Atlanta, Charlotte, Dallas, Ft. Lauderdale, Houston, Miami, Nashville, Washington DC

Area of expertise:

Sales

Job Description

Role Overview:

As a Dir, Avanade Client Account Lead you are responsible for the curation of our client's experience with Avanade. You will be accountable for maintaining relationship with one or more of our MVC accounts while focusing on account strategy and growth.

Key Role Responsibilities:

Day-to-day, you will:

Account Leadership

  • Formulate clear strategy for account (beyond responding to RFP). LEAD the client to new ideas
  • Help client develop Technology vision & strategy
  • Own account strategy & multi-year account plan
  • Look across account for cross Solution Area opportunities
  • Leverage References and thought leadership in industry and Area
  • Drive continuous innovation through thought leadership
  • Conduct Design Thinking workshops to understand client’s business Objectives, Opportunities & Pain points

Account Management

  • Create a combined Relationship Map and Power Map
  • Establish Governance/ routine with client and Power Map for Avanade
  • Advertise full Avanade capabilities, leverage stakeholders as our ambassadors
  • Manage account financials and operations
  • Drive Quarterly business reviews
  • Drive "Board of Directors" review quarterly OR P2P review
  • Curate the client's experience with Avanade
  • Conduct Stakeholder Interviews/Understand Success Criteria
  • Cultivate alliance relationships (MSFT and others)
  • Develop junior talent and drive employee experience through mentorship and coaching*

Sales (Proposals)

  • Own strategy & proposal, bring forward breadth of Avanade
  • Assemble pursuits team
  • Develop customized proposals and business case, driving exceptional client experience
  • Bid review and signoff, validate messaging, ensure alignment to overall account strategy, price to win

Key Role Skill & Capability Requirements:

Your technical and non-technical skills include:

  • Strong relationship building and networking
  • Strong negotiations skills
  • Influence and persuasion
  • High emotional intelligence
  • Team builder and motivator
  • Coaching & mentoring
  • Inclusive Leaders
  • Client interaction handling
  • Storytelling
  • Workshop Facilitation
  • Client relationship & account people management
  • Industry know-how
  • Ability to navigate business & tech

Apply now

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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com.