Area of expertise:

Customer Relationship Management (CRM)

Job Description

If you are an Amazing Dynamics 365 Solution Architect who wants to feel fully rewarded working at a company making the world a better place, then keep reading!

You work hard, so we work hard. We are dedicated to providing comprehensive benefit and training programs to support your continued growth and success. On top of exciting client engagements, you’ll get an average of 80 hours per year to help you learn the skills you need to excel. We welcome you to join our growing team of Avanadeans and your specific talent community within it. Trust us - when we’re not solving our clients’ toughest business problems, you can find us having fun!

What you will be working on:
• Navigate a high level of ambiguity to identify and simplify our customers’ key problems into a solution
• Find ways to explain complex problems and solutions in laymen’s terms in front of both technology experts and business management
• Understand the related business’ processes in order to build a cohesive vision of a usable solution
• Define how the application will work, what the modules will be, how they interact with each other, and what effort is needed to realize the thrilling product vision
• Recognize how Dynamics 365 platform and Microsoft technology and cloud stack can be used to solve a given business problem
• Participate in sales activities, especially from within the client projects and engagements

As our newest team member, you have already demonstrated your deep CRM experience over 5+ years and have a balanced mix of technical and business skills. You understand the nuts and bolts of CRM processes, Dynamics 365 platform, and other Microsoft technology and cloud stack. You know what it takes to conduct architecture assessments, define solutions and their technical scope. You have a bachelor’s degree or higher in a field such as information technology, business technology or engineering. You find that curious, analytical, enthusiastic and confident are words which your peers connect with you. 

Language Requirements
To be considered for this role, you will need to be fluent in Finnish, as well as possessing English language skills.

Apply now

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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at