Area of expertise:

Customer Relationship Management (CRM)

Job Description


As a Senior Consultant in the Avanade Dynamics 365, you will use your strategy and operations consulting skills, business process knowledge, and other methodologies and tools to quantitatively analyze issues and drive solutions to transform our client's business. 

In this highly demanding role you’ll be responsible for complex CRM implementation projects in the field of Utility.
You’ll support clients in defining and implementing integrated solutions and liaise closely with all relevant partners and teams to develop effective concepts.
From planning and budgeting to controlling and reporting – you’ll manage the whole project cycle.
Last but not least, you’ll ensure first class client support and assist colleagues in demanding presales projects.


■At least 3+ years of CRM implementation, analysis and/or project management experience (Dynamics 365・Dynamics AX・Dynamics CRM、SAP R/3・ECC、Oracle, PeopleSoft, Siebel, Sales Force etc)
■Knowledge and work experience in Utility field 
■Abilities for business analytics and insight, client-oriented work styles
■Excellent presentation skills
■Ability to be flexible, a self-starter and a team player
■Willingness to travel
■Business-level English proficiency is preferred
Apply now

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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at