United States


Los Angeles, Salt Lake City, San Francisco, San Jose, Seattle

Area of expertise:


Job Description

Microsoft Account Business Applications Specialist Lead

As a Business Applications Specialist Lead, you will be a Biz Apps thought leader driving sales and  solution architecture work on large-scale, complex implementations. You will be responsible for working with clients and leading Avanade delivery teams in planning, designing, building, testing, and maintaining CRM solutions.

About the role:

We are seeking to deepen relationships with our clients across their entire business and compete in new areas to grow our market share.  Solution Areas are what we want to be known for in the market and are the areas that our clients most frequently seek our guidance during their digital transformation journey.  

As a Biz Apps Specialist Lead, you will support the overall strategy, performance and growth of our CRM  services and capabilities in your assigned region. You’ll partner closely with both the Regional team, along with our alliance partners Microsoft and Accenture, to drive Biz Apps solutions, delight our customers, and jointly achieve company and role relevant targets.

Day-to-day, you will:

            Actively drive deal pursuit, estimating, and pricing;

        Expand business opportunities with new and existing clients through strategic transformational conversations;

            Support quality and client delivery issues for Biz Apps solutions in your Region;

            Provide forecasting and sales pipeline analysis to support processes;

            Effectively position M365 and cross Solution Area offerings within the Regional sales channel;

        Develop strong, effective relationships with Avanade, Accenture and Microsoft;

            Collaborate with the global Centre of Excellence (CoE) on offering and asset development;

            Partner all the way through the process with direct selling teams, creating solutions through proposal and closing deals;

            Contribute expertise and chargeable hours to client projects in support of growing our business;

            Travel may be required as the business demands

About you

You thrive in leadership and driving results with a track record in developing and growing long-term, high-value client relationships. You are a self-starter, strong communicator with excellent influencing and leadership capability the enables you to establish and grow relationships that lead to expansion with key clients.  You are skilled in advising leadership teams in the development, production, and promotion of solution offerings to grow a technology services line of business. You have strong commercial acumen with an ability to understand client business and technology drivers, and to translate that knowledge into technology solutions that enable tangible outcomes. You have a proven delivery background with a passion for technology. You have become a thought leader in the M365 technical domain.

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About Avanade

Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences on the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help make a genuine human impact on our clients, their customers and their employees. We are the power behind the Accenture Microsoft Business Group, helping companies to engage customers, empower employees, optimize operations and transform products, leveraging the Microsoft platform. Avanade has 50,000 professionals in 26 countries, bringing clients our best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at