United States


Atlanta, Boston, Chicago, Dallas, Houston, Los Angeles, New York City, Philadelphia, San Francisco, Seattle

Area of expertise:

Infrastructure / Unified Communications

Job Description

As an Active Directory Support Engineer with Avanade Cloud Managed Services, you will be able to demonstrate a track record of helping large and complex clients successfully adopt and run their critical mission workloads using know practices such as ITIL. You should be as comfortable working with a technical team as you are with client IT leaders and know how to build bridges between the two. Excellent communications skills will be required to map business needs through technology solutions and help non-technical audiences in their understanding of their implementation and ongoing support.


Within a Highly Collaborative Environment, You Will:

  • Possess knowledge of operation management, systems security, testing, databases, and mobility considerations
  • Work with global teams and offshore resources
  • Communicate and present complex information to technical and non-technical stakeholders, both verbally and in written form
  • Review and manage technical requirements and business functional requirements


Required Experience:

  • Minimum of 5 years of experience designing, supporting, and upgrading Active Directory environments in both on premise and in the cloud
  • Minimum of 3 years of experience with related services (DNS, Sites and Services, PKI, Group Policy)
  • Experience with domain migrations
  • An understanding of the interdependencies in migration projects (user, workstation, application, network, directory, Cloud, ADMT, QMM-ODM).
  • Privileged Access Management/Privileged Identity Management
  • OS, network, and process level security controls
  • Auditing and monitoring
  • Microsoft Cloud Experience:
    • Directory Sync (FIM, MIM, or AADSync)
    • Claims-based Authentication (ADFS, Ping, Okta, etc.)
  • Infrastructure fundamentals:
    • Virtualization (Window Virtual Desktop, VDI, or others)
    • Common Database and Network Service Components (SQL, LDAP)
    • PowerShell/Legacy Scripting
Apply now

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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at