Country:

United States

Cities:

Seattle

Area of expertise:

Business Operations

Job Description

Together we go beyond.

Avanade's Workplace Reception role will deliver efficient and effective management of front desk operations, facility maintenance orders, security access, and check-in process for employees, customers, vendors and guests to Avanade’s Corporate Headquarters.

Key Responsibilities:
  • Front desk presence, Monday through Friday 8:00 am to 5:00 pm 
  • Welcome visitors to the office and provide wayfinding assistance as needed
  • Ensure the safety of the workplace as well as monitor and enforce access to the physical office and workspaces to support security/asset protection
  • Create, update, and audit security access badges 
  • Liaise with building management, including requesting work orders as needed for facility maintenance, vendor management, and cleaning services 
  • Manage EMS reservations and monitor meeting room requests
  • Order office, access badge, and catering supplies as directed by Office Facilities Lead
  • Retrieve voicemails and direct to appropriate parties
  • Coordinate incoming and outgoing mail, courier, and related delivery services
  • Maintain a clean and organized front desk. Ensure that maps, building forms, and other printed documents are readily available 
  • Actively engage with Facilities, Meeting & Events, IT, and other local office teams to create a cohesive and welcoming office experience
  • Act as a Floor Warden for Life Safety drills and events
  • Prior experience with event management and security systems preferred (e.g., CCURE 9000)

Other Requirements
  • Customer service and hospitality mindset; demonstrated embodiment of Avanade culture for our employees, visitors, and partners
  • Use personal judgment to resolve complex problems
  • Provide technical, administrative, and operational support with developed understanding of Avanade’s processes and practices
  • Experience and comfort with Microsoft technologies (e.g., Microsoft Office, SharePoint, PowerBI)
  • Walking, standing, climbing, lifting, stooping, and carrying of equipment and materials may be required as needed
  • Daily presence required at the Avanade Seattle office, located at Second and Seneca in downtown Seattle
Qualifications:
  • Excellent internal and external customer service skills
  • Professional appearance and demeanor
  • Strong organizational and office management skills
  • At least one year experience in a front-desk role preferred
  • Ability to work on-site Monday-Friday, 8:00 am – 5:00 pm


Avanade requires all new hires to be fully vaccinated against COVID-19 as a condition of employment. Avanade will consider requests for medical or religious accommodation to this vaccination requirement on an individual basis.


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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 


We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.


We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 


Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com