United States



Area of expertise:

Experience Design

Job Description

About the role

Want to create value with digital and turn your ideas into human impact? So do we.

At Avanade our vision is to be the leading innovator in Workplace Experience by 2023, creating impactful and motivational Employee and Customer Experiences through the power of the Microsoft ecosystem.

We help clients to re-imagine their Workplace Experience (WX) encompassing technology, employee experience and business operations to remove cultural barriers, unlock new sources of value and drive sustainable growth.

The Modern Workplace Solution Area is responsible for making this vision a reality through three focused offerings, Workplace Platform Modernization, Workplace Managed Services and Workplace Value Realization. Sales and solutioning for these offerings is supported by a center of excellence (COE) team that works with global, area and region offering, sales and delivery leads.

To further grow our portfolio of services and revenues, we are expanding our Workplace Applications expertise within the Modern Workplace COE through the hiring of Collaborative Applications Subject Matter Experts (SMEs).

As a Workplace Collaborative Applications SME you will:

· Design, solution and evolve Workplace Applications that encompass enterprise workflow, automation, AI, IoT and Augmented Reality leveraging Microsoft Office 365, Viva, PowerPlatform and Azure technologies.

· Support sales development and proposal response teams with workplace applications insights, solution approach, technical architecture, estimation and proven delivery practices

· Develop and manage workplace applications sales and delivery assets including patterns, designs, architecture blueprints, staffing models, estimation tools and credentials for horizontal and industry specific solutions

· Assist with upskilling of region and delivery center teams to help them develop and scale capability needed to generate and fulfil demand for workplace applications and services

· Provide subject matter expertise in relation to workplace applications for front line workers in our priority industry segments. Also workflow management redesign and automation solutions to help optimize front and back office business processes

· Be part of our emerging Metaverse virtual team which will incubate, pilot, scale and support development of new services to help clients rethink work, workplace and workforce

Experience and skills you will bring

· 10+ years experience of architecting and supporting sales of application-focused workplace solutions spanning underlying cloud infrastructure, low-code/no-code-platforms, rich-client applications as well as devices, security, data, experience and business improvement

· Workplace applications strategy, lifecycle organization, governance and operations knowledge underpinned by Microsoft Office 365, PowerPlatform and/or similar Rapid Application Development platforms in the Microsoft eco-system

· Sales and/or end to end solutioning accountability and track record for a pipeline of $1M+ digital transformation deals with demonstrable innovation and value creation plus evidence of successful cross and upsell motions

· Solution design, integration, implementation/ transition to managed services including lifecycle management, applications factory (scaled application development and/or application in-take), service management and ideally experience optimization

· Expertise in developing solutions for information workers by building information and/or data architectures as well as leveraging enterprise workflow and business process automation tools

· Knowledge of front line/customer facing worker applications for at least one of the following industry segments (Banking, Insurance, Retail, Manufacturing, Energy, Health Services Provision, Public Sector and Utilities)

· Proven Experience of Agile Methodologies within Software Development; DevSecOps, BusDevSecOps, COBIT

· Appreciation of Microsoft’s industry clouds and the Metaverse topic

· Experience of working within a matrixed business spanning consulting and technology services and onshore/nearshore/offshore delivery centers

· Experience in supporting the development, implementation, and deployment of innovative go-to-market strategies (supporting sales and marketing initiatives) across large scale services-based opportunities

· BA/BS degree or relevant technology business leadership experience. Master’s degree preferred.

Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at