Senior Director Modern Workplace (O365), Solution Area Lead
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Job Description
Avanade’s ambition is to become the market leader for Modern Workplace Employee Experience transformation and managed services by end of 2021. We help clients to modernize their technology platforms increasing efficiency, responsiveness, and security, deliver employee experiences on a par with customer experiences to increase productivity and engagement, re-imagine their business operations to unlock new sources of value and remove cultural barriers that constrain sustainable growth.
To make our ambition a reality we have established the Modern Workplace Solution Area which is responsible for implementing the Workplace growth strategy and driving sales, revenue, capability, and reputation. The Solution Area has two strategic (workplace transformation and technology) offerings called Workplace Platform Modernization and Value Realization. These are underpinned by sub offerings spanning strategy, culture, experience, operations and technology transformation and managed services that assist clients with Evergreen IT management through to identification/ realization of new business value opportunities.
Within the Modern Workplace Solution Area, we have market leading Centre of Excellence (CoE) which is responsible for innovation, offering development, partner eco-system innovation, delivery methods and asset development, sales generation and solution design support to assist our regional sales teams with pipeline and lighthouse deal conversion.
As a Solution Area Lead within Modern Workplace team you will be responsible for identifying critical Modern Workplace deals and providing expert sales and solutioning support to Operating Groups and Account teams to help them win and grow our Modern Workplace business.
You will:
Lead critical Modern Workplace pursuits and deals which have the potential to make a significant positive impact on sales, revenues, client portfolio, capability, and reputation
Collaborate with, educate, and upskill regional team members so that they have the insights, capability, and capacity to accelerate Modern Workplace pipeline generation and conversion in their geography
Input into new, or evolve, Offerings and Sub-Offerings to help Avanade stay relevant in the market and be recognized as the Workplace transformation and managed services market leader by FY21
Be aware of, and understand, competitors’ offerings in the Modern Workplace market
Adapt and augment Modern Workplace solutions, assets, methods, and tools to help Avanade increase the value we provide to our customers
Develop and Leverage key Accenture, Microsoft, and ISV partner relationships and corresponding solutions to increase industry specialization, extend our capabilities and improve our value to clients
Travel as dictated by the business.
About you:
You are an experienced business technology transformation practitioner, with a track record of sales generation, solution engineering and delivery leadership. You have also developed and grown long term, high value client relationships, with strong influencing and negotiation capabilities. Internally, you enjoy advising (in a hands-on way) teams in the development, production and promotion of client centric deals, solutions, and offerings.
In addition, your professional skillset likely includes:
A track record of delivering complex business technology solutions for client organizations that have contributed directly to, or enabled, improved customer/ employee experience, profitability, responsiveness, reputational enhancement, and top talent retention
Experience of building, developing, and retaining talented teams containing a mix of advisory and technology engineering skills
Ability to effectively team with peers in a large, matrixed organization, including experience with onshore, near-shore and off-shore delivery teams
Strong consulting / project-based background, including assessing and managing the opportunity and risk associated with large scale, complex projects
Knowledge of modern workplace technology collaboration platforms and services including Microsoft 365 (Office 365, Windows 10, SharePoint, and Enterprise Mobility + Security), Azure and an appreciation of RPA, AI, and Mixed Reality
Over 10 years relevant business technology leadership experience, including solution sales creation, solution and delivery and business management particularly within a consultancy or systems integrator
You also ideally have:
A track record of building a business technology transformation or digital transformation business through a combination of new logo wins and expansion of existing engagements using indirect/ direct channels. You will ideally have developed and cultivated C-Level client relationships in technology and business domains
Developed solutions focused on three or more of the following topics: Digital/ Workplace Strategy and Transformation; IT Strategy and Transformation or Technology Platform, Applications and Services Modernization; Multi-Speed IT Operating Model; Enterprise Architecture; Workplace Security; Customer and/ or Employee Experience Transformation; business strategy and model design and implementation; business operations transformation (e.g. new product development, sales, service); organizational change management; cost reduction, culture and people strategy
Contributed to the design, assembly, pricing and delivery of managed IT and business services deals
Deep industry knowledge covering two or more of the following: Banking, Insurance, Products, Retail, Energy, Utilities, Health and Public Sector
A Bachelor's degree in business or technology-related field, or an equivalent combination of education and experience. An advanced degree or MBA is strongly preferred, particularly technical (IT, engineering, or related).
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About Avanade
Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers.
We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.
We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential.
Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com.
