Ottawa, Toronto

Area of expertise:

Delivery Management

Job Description

Avanade Security services provide a holistic approach, based on Zero Trust principles through advisory, implementation, and managed services and include the following: 

  • Advisory services to evaluate and define your cybersecurity strategy and to continually improve your governance, risk, and compliance state 
  • Cloud Security services to help you fully unlock the advanced security capabilities of the Azure Cloud and monitoring through Azure Sentinel 
  • Secure hybrid remote working at scale through the enablement of your Zero Trust journey 
  • Digital Identity services including the full lifecycle of Identity and Access Management (IAM) to securely manage identities 
  • Managed Security Services to help you rapidly prevent, detect and remediate security threats 



  • Responsible for the overall project scope to the client in the areas of Cloud Security
  • Working knowledge of cloud security practices like IAM, Threat Protection, Information Protection, Governance, and Compliance Management  
  • Responsible to manage the delivery relationship and act as an interface between the Client and the Avanade team  
  • Serve as the escalation point of contact for all project issues both within Avanade and with the Client
  • Own the product backlog and work with all the relevant players to resolve the issues in a timely and effective manner 
  • Monitor project delivery metrics like SPI, CPI, ETC, EAC, and Earned Value Metrics.
  • Find novel ways to improve and exceed in the areas of client satisfaction
  • Lead delivery presentations with the Azande delivery teams and client leadership 
  • On call support may be required during major incidents or critical business activity like project go-lives
  • People the first mindset: Coach and Train the Service delivery team to ensure effective morale and performance 
  • Lead daily management of project deliverables like project plan, product backlog, risks, and Issues logs.
  • Lead and Participate in the Agile ceremonies like Daily Scrum, Backlog Refinement, Sprint Review, Retrospective, and Product Demo.
  • Proactive in resolving internal team conflicts and setting the right expectations with the client resources, and team members 
  • Work alongside the service delivery team to ensure a smooth transition to support and identify opportunities to bring additional revenue to the account by means of Change Requests and new service orders 
  • Help build the Delivery Management Talent Community by participating in Talent Community events
  • Maintain effective documentation: Project artifacts like Architecture Diagrams, Technical Designs, and requirements documents – Business and Technical
  • Participate in Security RFP/I responses as a delivery specialist 



  • General knowledge of the consulting industry and public sector 
  • Prior experience of working with an offshore team 
  • Ability to secure government clearance  
  • Experience in delivering mission critical projects focussed on cloud migrations
  • Experience in Agile tools like Devops and Jira
  • Experience in working as a Scrum Master within a Cloud environment with CSM or equivalent certification
  • Experience in Agile methodologies like Scrum, Kanban, Devops, XP, Scaled Agile
  • 10+ years of experience in project management with PMP or equivalent certification
  • Analytical and problem-solving skills  
  • Knowledge of Public clouds (Azure, AWS, or GCP) 
  • Knowledge of On-Prem and Cloud security solutions (Multi-Factor Authentication, Azure Active Directory, Firewall, Azure Key Vault, Sentinel, Defender, or equivalent services) 
  • Ability to multitask and handle competing priorities  
  • Independent operator; capable of working under limited or low supervision  
  • Sound understanding of the day-to-day management associated with strive delivery  
  • Excellent communication, and presentation skills
  • Ability to work in a high-pressure environment with challenging deadlines 
  • Positive, motivated with a can-do attitude 
Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 59,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at