Area of expertise:

Business Operations

Job Description

Role Overview:

As a Sales Operations Manager, you are responsible for sales forecasting and pipeline health management. Assist with sales process support and month-end and quarter-end deal closure coordination.

Key Responsibilities

  • Manage a timely and accurate sales forecast and status reporting throughout all parts of the sales cycle and process
  • Serves as single source of truth for all client accounts and opportunities in Client365 (Dynamics 365 CRM)
  • Owns the regional deal review and closure process, removing roadblocks and addressing process inefficiencies in close conjunction with regional and Area stakeholder groups
  • Partners closely with the Region Sales Lead to develop an accurate and achievable sales forecast
  • Acts as the point of escalation for all opportunities in the region – collaborating with Sales, Legal, Finance, and other internal teams to remove roadblocks.
  • Develops and executes strategic initiatives and area/global programs in their region, with appropriate change management activities
  • Executes the annual sales planning cycle – including account planning, target setting and compensation planning

Required Skills

  • Demonstrated ability to resolve complex issues and promote a result-focused, customer-centric culture
  • Highly structured and process oriented with strong commitment to quality and timelines
  • Proven track record in successfully and efficiently delivering complex projects
  • Strong relationship management skills
  • Verified excellence in analytical skills; ability to read, understand and analyze data to provide valuable insights
  • Excellent written and verbal communication skills with a proven ability to interact with Senior Leadership 
  • Team player with strong values and behaviors 
  • Proactive self-starter  
  • Strong organizational skills and attention to detail with the ability to manage multiple stakeholders 
  • Advanced excel and good understanding of Power BI and CRM 
  • Strong organizational skills and attention to detail with the ability to manage multiple stakeholders 
  • Proficient in data analytics and data manipulation
  • Advanced excel and good understanding of Power BI and CRM

Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at