Area of expertise:

Business Operations

Job Description

Together we do what matters.

As a Region Sales Operations Senior Associate, you are responsible for sales excellence, data driven sales insights and process excellence. and contributing to sales strategy. You will drive account planning, seller targets and incentives planning, and support business reviews for the territory. This role supports territory sales strategy enablement, account planning and seller targets. 

This role will drive sales excellence with sales forecasting, pipeline health management, sales performance, and sales insights. This role will assist with sales process support and deal closure coordination.

This role operates within a Region and reports to the Region Sales Operations Lead, with partnership with the Region Sales Lead and regional sales leadership team. This role will also interface with several functions such as Business Operations, Marketing, Finance, HR, TA, Solution Area, Offering and Legal.

Key Accountabilities:

Support Territory Sales Strategy

  • Contribute to sales strategy enablement for the territory in partnership with the Region Sales Operations Lead
  • Lead territory account planning process and seller target setting process in partnership with the Region Sales Operations Lead and sales leadership
  • Contribute sales insights to the sales and revenue planning cycles and business reviews in partnership with the Region Sales Operations Lead
  • Coordinate and track account plans with territory sales leadership in partnership with the Region Sales Operations Lead
  • Support Sales Leadership with account planning and sales strategy execution governance
Sales Excellence
  • Own and drive the Rhythm of Business cadence for sales by Territory/ Client Group/Sales Channel, in partnership with Global Sales Operations
  • Deliver timely and accurate sales forecast and status reporting throughout the sales cycle, and drive the monthly sales closure process, identifying gaps on sales performance, mapping issues and risks of monthly and quarterly sales forecast coverage.
  • Ensure sales forecast accuracy, hygiene, completeness, and predictability
  • Coordinate the risk assessment and development of the mitigation plan with the regional sales leadership to execute the sales plan, providing monthly and quarterly Worst Case, Likely Case and Best Case scenarios.
  • Own the weekly data quality tracking and reporting process, ensuring pipeline accuracy of forecasted deals, win probability, estimated dates and status commentary
  • Act as an agent of change, working closer with sellers to improve the ease of doing business
  • Support Regional Sales Leadership in reviewing and coaching sellers on close plans for top deals
  • Lead Sales Compensation reviews, validating and monitoring sales performance by quarter in partnership with the Regional Sales Leadership, Total Rewards and Finance
Sales Analytics
  • Transform data into insights to help sales leaders make data-driven decisions, focused on sales and revenue growth and sales effectiveness
  • Deliver regular and innovative insights to the Sales & Regional Leadership on sales performance & outlook, sales productivity, cost of sale, client portfolio performance, sales headcount, and sales planning
  • Champion self-service data analytics insights and tools and continuously improve data literacy process, to ensure that consumers of sales analytics derive meaningful value and consistent interpretation                    
Process Excellence
  • Support the implementation of change initiatives in the Region for sales tools, processes and policies
  • Manage standard processes and end-to-end deals/contracts including reporting, approvals, bookings, and post- sales administration, in partnership with Region and Area Deal Management team
  • Ensure the execution of all sales operations processes in compliance with global standards and policies where applicable
  • Acts as the point of escalation for opportunities and collaborate with Sales, Legal, Finance, and other internal teams to remove roadblocks
  • Train new sellers on Avanade deal lifecycle requirements and process in collaboration with Sales Enablement
  • Collaborate with Sales Enablement to design, develop, and implement Sales Enablement programs in region to   improve the capability, productivity, and performance of the selling community

Knowledge, Skills and Abilities:

  • Excellent written and oral communication – fluent in English
  • Experience in leading sales operations in a high-growth environment (or equivalent functions, such as revenue operations, commercial operations, marketing operations)
  • Demonstrated success in the analysis, design, and improvement of sales processes
  • Strong ability to logically analyze problems and develop solutions
  • Strong leadership skills
  • Strong data analytics skills
  • Ability to manage multiple concurrent projects and summarize status to executive level
  • Creativity and strategic thinking — and the agility necessary to master both the daily hands-on analysis and the big picture strategy
  • Self-starter who is driven to succeed both personally and professionally; focused on productivity; deeply committed to quality and integrity
  • Able to create a culture of shared values throughout the company in which people work together cooperatively toward common and mutually recognized objectives

Education, Certifications and Experience:

  • Education and/or experience in the relevant field/business
  • Likely has 5+ years of related experience
  • Prior experience in Sales Operations or equivalent functions, preferably in a professional service, systems integrator (SI), technology or consulting business
  • Advanced Excel and Power Point
  • Good understanding of Power BI and Dynamics CRM

Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 59,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at