Kuala Lumpur

Area of expertise:

Delivery Management

Job Description

Role Overview:

As a Program/Project Management Manager, you will be accountable for ensuring successful delivery of projects as measured by schedule, budget, customer satisfaction and deliverable quality performance measures. This entails that the Business Case planned value is delivered and that the end product fulfills the contract and meets the sponsor's expectations. This role will actively support sales, estimating, planning, mobilization, execution and successful closure of projects. During the project life cycle, you will communicate status with regular frequency, manage risks and issues, and monitor financial performance according to in-place agreements made between our company and the customer. 

Key Role Responsibilities: 

Day-to-day you will:
  • Manage issues and risks associated with the project, including balancing scope, schedule, budget, quality, and risks, and will manage aspects through formal change management mechanisms 
  • Monitor, report, and respond to issues and risks associated with the project 
  • Provide oversight on junior team members' work 
  • Balance scope, schedule, budget, quality, and risks and proposes and implement adjustments as necessary 
  • Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes
  • Develop traceable requirements during project lifecycle
  • Develop and implement change management and change enablement processes throughout project duration
  • Assist in the sales process, including estimating work effort and expenses using our company's standard tools
  • Develop customer relationships and perceptions to achieve mutual goals
  • Manage our company’s and subcontractor staff assigned to the project 
  • Engage and partner with appropriate onshore, offshore and near shore workforces, including Service Licensing Agreements (SLAs). 

Key Role Skills & Capabilities Requirements:

  • Technical skills and knowledge 
  • Demonstrated ability to think and work systematically and logically
  • Good understanding of contract terms and interpretation
  • Demonstrated understanding of key Project/Program Management disciplines (estimating, work planning, contract management, scope management, user acceptance, etc.)
  • Proven skills in customer expectations management
  • Working knowledge of project/product management methods, tools, techniques
  • Working knowledge of Microsoft platform technologies
  • In-depth knowledge of Microsoft Project and Team Foundation Server (TFS)
  • Working knowledge of Earned Value reporting
  • Other skills and knowledge 
  • Clear and concise oral and written communication
  • Results oriented / self-directed ability to drive change in unstructured environment
  • Good client interface and presentation skills
  • Business acumen
  • Time management skills
  • Customer oriented attitude and good interpersonal skills 

Preferred Certifications:

Project Management Institute (PMI) PMP certification preferred,

Preferred Education Background:

A Bachelor’s degree in business or technology related field, or equivalent.

Preferred Years of Work Experience:

About 12-15 years of consulting project /program management experience in managing application development projects in the Financial/Banking domain. 
Technical knowledge on ASP .NET MVC framework is preferred.

Nature of Work: 

Executes project/program plans and processes in alignment with established operational objectives.
Scope of Work: Primarily focused on own work, and execution of prescribed work plans.
Complexity: Complex problems primarily within one's occupation / discipline that require personal judgement of contextual factors.
Discretion: Wide latitude in approach to work within established work plans.
Organizational Impact: Work efforts have an immediate impact on our Company’s and/or client operations.
Supervision Received: Works under general guidance and direction, but fully independent in own work with latitude for autonomous decision-making related to work process.
Supervision Provided: Supports more junior colleagues on work efforts, with some checking of work. 
Knowledge Applied: Applies advanced knowledge of a learned occupation / discipline.

What we offer you


Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.

Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at