United States


Chicago, Dallas, Denver, Miami, New York City, Seattle

Area of expertise:

Business and Tech Integration

Job Description

The IT Business Analyst is responsible for understanding the overall scope, goals and design of existing IT capabilities, understanding how Avanade uses the solutions (data and transactions as well as reporting/dashboards), and developing strong working relationships with business stakeholders and super users. 

For existing solutions, you will work with business stakeholders to understand their needs and help determine the solution to meet those needs partnering with the platform/tool experts. You will own coordination of testing with the business as well as with upstream and downstream applications as changes or new features/capabilities. 

Day-to-day, you will, 
  • Participate in project delivery – focusing on understanding business problems and needs, identifying possible solutions to address the problem/need, focusing on the experience design and maintaining focus on the user, developing user stories to communicate that design to the delivery team, facilitate sprint showcases, and testing and data validation. 
  • Understand processes/transactions, data and how they are used and flow into and out of technical solutions. 
  • Document Requirements and PBI’s as well as solution blueprints to gain alignment on new/changes to technology. 
  • Assist in managing the product backlog and priorities within the backlog working with business stakeholders. 
  • Liaison with business stakeholders to understand new programs and their impact on existing capabilities and downstream systems – helping to shape capability roadmaps. 
  • Attend recurring solution and business stakeholder calls 
  • Partner with other ITS teams as needed for new capabilities/solutions and understand dependencies across the ITS landscape. 
About you:
You are a results-oriented self-starter with attention to detail. You are a fast-learner and a creative thinker. You can drive change in unstructured environments. You can think and work systematically and logically. You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are passionate about software and its potential to move organizations forward through innovation.  

  • Savvy analytic and problem-solving skills  
  • Business Analysis Skills
  • Strong networking ability 
  • Experience identifying and resolving issues independently (e.g. troubleshooting) 
  • Possess a customer service orientation with a demonstrated desire to exceed expectations 
  • Consistent delivery and follow through on commitments 
  • Proficient in MS Excel, MS Access, MS SharePoint
  • Great organizational skills with attention to detail  
  • Excellent written and verbal communications skills 
  • Ability to effectively communicate information to both technical and non-technical with stakeholders 
  • Your technical skill set likely includes the following: 
  • Working knowledge of software development methodologies (Agile)
  • Some knowledge of Office 365 and SharePoint
  • Experience in business analysis and requirements gathering and management
  • Some knowledge of Social Collaboration tools 
  • Your business skill set likely includes the following:
  • Demonstrated ability to think and work systematically and logically 
  • Clear and concise oral and written communication 
  • Results oriented / self-directed ability to drive change in unstructured environment 
  • Good internal client interface and presentation skills 
  • Business acumen 
  • Time management skills 
  • Customer oriented attitude and good interpersonal skills  


Colorado Applicants only:  As required by the Colorado Equal Pay Transparency Act, Avanade provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is 72,000 and 74,000 and information on benefits offered is here.

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at