Country:

United States

Cities:

New York City

Area of expertise:

IT Operations

Job Description

Together we go beyond. 

Avanade is growing and seeking an IT Support Analyst for our exciting New York City office. 


About The Job:

 

The Analysts within our Client IT Operations team know our productivity tools and systems inside out. They work with many teams on the installation, implementation and upgrade of all local office systems, and they are the first people we call if any problems arise. It’s a job that combines two of Avanade’s passions: cutting-edge technology solutions and industry-leading customer service.

 

You will provide support and service for all local technology along with remote assistance to our staff. Other teams will look to you to help troubleshoot and resolve issues with all technology in your office.

 

About You:

 

Due to the technical nature of the role, you’ll need at least a BS in Computer Science, Computer Engineering, MIS, Information Technology, or similar, although an equivalent combination of education might also apply.


You will have 2-5 years of work experience within IT Support.

 

You’ll need to know the Microsoft technology stack and have very strong troubleshooting skills. Foundational knowledge of networking, cloud technologies and security best practices are considered an asset.

 

Excellent communication and customer service skills are a must, and be comfortable and confident in explaining complex technology solutions in a clear and precise way.

 

Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 


We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.


We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 


Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com