Geneva, Lugano, Zurich

Area of expertise:

Customer Relationship Management (CRM)

Job Description

You can expect a challenging job in an innovative working environment characterised by team spirit, openness, creative freedom, personal responsibility and collegiality. Well-known customers, exciting international projects, use of the latest Microsoft technologies, various training and development opportunities and a good work-life balance are the equipment for your success.

Your tasks. Your challenges. Your chances.
  • You will design tailor-made customer solutions based on MS Dynamics CRM and implement them for our customers.
  • You will actively support our customers in all stages of a CRM project - from requirements analysis, creation of specifications, solution design, prototyping, testing and international rollout.
  • You advise our customers on the design and optimization of their business processes in the areas of marketing, sales and service.
  • You confidently conduct workshops and presentations at our customers' site.
  • You actively participate in the interdisciplinary project team.

What makes you special.
  • You have extensive experience with CRM systems (ideally with MS Dynamics CRM)
  • You have consulting experience and good knowledge in the analysis and design of business processes in marketing, sales and service.
  • You can demonstrate basic knowledge of methods, process models and tools for software development.
  • A structured and methodical approach to the development of technical solutions is a matter of course for you.
  • You communicate confidently in English and you are fluent in German, Italian or French

What makes us a top employer.
At Avanade you get both: the advantages of a large company and the entrepreneurial spirit of a dynamic team.

  • Quick responsibility, meaningful activities and valuing leaders who support goals and interests.
  • Successful quick start: the multi-day introductory event gives you an overview of the most important tools & processes for your start (currently remote sessions).
  • Personal Career Advisor by your side from day one to support, coach, network and also help you find your place and balance with us.
  • Flexible working hours and Home Office in line with project activities possible.
  • At least 80 hours of training per year and MS certifications.
  • State-of-the-Art equipment (laptop, smartphone incl. private use).
  • Very attractive pension plan and very good benefits in occupational and non-occupational accident insurance
  • Here you can find more Avanade benefits.

We believe that diverse teams master every challenge - anyone who takes on challenges with passion and courage is welcome to join us. It doesn't matter to us which nationality is in your passport, if and what religion you belong to, if and what gender you feel you belong to or which one attracts you. Even a handicap cannot stop you from visiting us. Be yourself and become a part of Avanade.

Information for recruitment agencies: Please note that we do not accept candidate profiles from agencies for this position. We therefore ask you to refrain from sending profiles. Please note that uploading candidate profiles with your email address is a violation of the Data Protection Policy.
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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at