Ottawa, Toronto

Area of expertise:


Job Description

The Infrastructure Consulting team designs, installs and supports IT systems for Avanade clients. The sphere and expertise of this team’s work spans security, availability, operating system, business applications, computing, storage, database, networking and operations, typically in Microsoft or multi-vendor environments.


As an Infrastructure Consulting Analyst, you will help design, implement and support such systems and technologies. You will play a vital role in delivering top-quality IT systems that solve our clients’ business problems to help them better service their clients. 


Day-to-day, you will:  

  • Help define and establish IT operations, processes, procedures and tool sets to manage and maintain client solutions  

  • Develop, modify and improve client infrastructure solutions  

  • Support infrastructure deployment efforts  

  • Support systems integration testing, component integration testing and user acceptance testing  

  • Support change management efforts as directed by senior team members and change specialists.

About you  

You are a solid technologist with strong business skills. You are as comfortable working with a technical team as with client business users, and you know how to build liaison the two. With your excellent communications skills, you are adept at mapping business needs to technology solutions and helping non-technical audiences understand the benefits of these solutions. 

You have a passion for learning teamed with good business sense and time management and can manage your clients’ expectations effectively. You have earned a bachelor’s degree in computer science, computer engineering, management information systems, information technology or equivalent in a relevant field and have one to two years of academic experience in systems engineering and/or infrastructure work.  


Your qualifications could include: 

  • Expertise in several of these areas: infrastructure solutions; hardware/software installation, virtualization and configuration; web server support; cloud technologies; networking; data center operations; platform migration; enterprise directories; Microsoft Exchange; Microsoft Internet Information Server; Windows Server; Microsoft SQL Server; Microsoft SharePoint 

  • Knowledge in operations management, systems security, testing, databases and mobility considerations 

  • Knowledge of Windows PowerShell and scripting 

  • Experience with computer hardware, operating systems and platforms, and Desktop Platform  

  • Experience with networking with versions Windows 2003 and higher 

  • Understanding of Active Directory, Microsoft Operations Manager, OCS, TCP/IP, Ethernet, Internet, Enhanced Routing (OSPF), and VPN Network Skills  

  • Prior project or consulting work  

  • Ability to communicate effectively with external partners  

  • Good communications and presentations skills  

  • Proven written and spoken English skills.  

Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at