Country:

United States

Cities:

Denver, Los Angeles, Phoenix, Sacramento, Salt Lake City, San Diego, San Francisco, San Jose, Seattle, Tucson

Area of expertise:

Customer Relationship Management (CRM)

Job Description

Dynamics 365 - Business Solution Architect (Pre-sales)

About the role

The Dynamics 365 Business Solution Architect is a key solution pre-sales role for the Business Applications Solution Area supporting Business Development teams in initiating and executing sales of Avanade Offerings. This role helps develop and execute sales strategies with the Business Development teams, drives solution shaping and proposal efforts, and provides demonstrations of solutions to prospective clients. This role supports activities to develop industry market demand and industry-focused offerings and supports client delivery in envisioning engagements and sales stage knowledge transfer. The ideal candidate will specialize in the D365 for Customer Engagement products (Sales, Customer Service, Field Service, Project Service Automation, Marketing). 

Day to day you will:

  • Serve as the solution lead for new opportunities and direct large proposal efforts leading virtual teams and collaborating with local and global resources
  • Understand client business needs and industry trends in-depth to spark innovative thinking and develop trusted advisor relationships with client executives
  • Work with the Business Development team to develop and execute selling strategies
  • Proactively deliver strategic messages and roadmaps to new and existing clients
  • Lead client workshops and requirements discovery sessions
  • Provide qualification expertise to evaluate client business needs and align them based upon Avanade differentiators
  • Provide solution fit assessment against client requirements
  • Create and deliver innovative solution demonstrations of Avanade offerings, D365 for Customer Engagement and supporting software, including relevant ISV solutions
  • Build relationships with opportunity channel partners to enable collaboration
  • Support business value assessment and business case development
  • Deliver high quality written and oral presentations

Marketing and Solution Development (70%)

  • Build relationships and evangelize Avanade offerings with Accenture, Microsoft, industry groups and clients
  • Provide input to the Region Offering Lead & Marketing Manager in developing & executing plans for brand development, client referrals, market awareness & market positioning
  • Represent Avanade at relevant client and industry events and write POV documents that create positive exposure for Avanade
  • Evangelize D365 Customer Engagement based offerings within the Region
  • Actively participate in Avanade industry and offering development communities and contribute directly to the development of Avanade intellectual property and solution assets

Solution Support (30%)

  • Participate in Discovery engagements leading workshops and providing solution design leadership and guidance
  • Sales stage knowledge transfer with the project delivery team

Objectives

  • Growth target for sales across multiple industry-specific territories within the West Region
  • Collaboration across the NA and Global COP regarding Offering Development and input based on Market needs and insights for the West Region
  • Continual growth and maintenance of solution skills and certifications
  • An active leader in Avanade industry communities


About you:

  • 5+ years of experience in Dynamics CRM, working with enterprise-level clients either in pre-sales or customer solution development
  • Delivery/implementation background is desirable
  • Minimum of one full lifecycle CRM implementation, leading a work-stream
  • Demonstrates ‘Customer Focus’, active listening, and consultative approach
  • Understands the concepts and applications of Microsoft technologies
  • Demonstrates excellent written and oral communication skills
  • Bachelor's Degree

Avanade requires all new hires to be fully vaccinated against COVID-19 as a condition of employment. Avanade will consider requests for medical or religious accommodation to this vaccination requirement on an individual basis.

Colorado Applicants only:  As required by the Colorado Equal Pay Transparency Act, Avanade provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $147,305 and $181,965 and information on benefits offered is here.
Apply now

Share this job:

Share Facebook Twitter Email

About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 


We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.


We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 


Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com