United States


Albany, Alexandria, Alpharetta, Boston, Buffalo, Burlington, Cary, Charleston, Charlotte, Chesapeake, Cincinnati, Cleveland, Columbia, Columbus, Concord, Dallas, Des Moines, Detroit, Dover, Durham, Ft. Lauderdale, Grand Rapids, Green Bay, Hartford, Houston, Phoenix, Pittsburgh, Portland, Portsmouth, Providence, Raleigh, Redmond, Reston, Tampa, Trenton, Tucson, Tulsa

Area of expertise:

Enterprise Resource Planning (ERP)

Job Description

Dynamics 365 – Client Technical Partner[HJ1] 

Do you know how to turn needs into solutions? So do we.


At Avanade we’ll surround you with people who are as passionate about technology and innovation as you are.

We are establishing a new best in class, in country Dynamics 365 client support capability to guide our clients towards solutions that maximize their return on investment whilst moving their business forward. This is not reactive, post live customer support, this is forward looking, creative and dynamic partnering, we call it Evolve!


About You:

You’re an expert in Dynamics 365 / AX2012 and a talented problem solver, with the ability to leverage systems, applications, and processes no matter how complex the solution and integrating architecture. You are committed to service delivery excellence and your client’s value for your expertise and creativity when designing activities and building system prototypes.

·       You have extensive D365 technical / functional architecture experience and have worked with Power Platform applications and DevOps

·       You are committed to lasting client relationships and enjoy managing a portfolio of clients

·       You enjoy mentoring junior colleagues

About the role:

The trend to use the Platform as a Service (PaaS) means our clients are looking to leverage the platform to better realize business outcomes. That’s where the Evolve team come in, key role responsibilities include:

·       Design against the global platform architecture by integrating solutions across functional lines

·       Applications architecture across the solution offerings and bringing the best of these together in one solution

·       Support the client in shaping solutions, with accountability for overall estimates

·       Recommend the right solutions for your clients’ needs based on the existing platform or product roadmap and help the client reach their evolution objectives

·       Guide your project team, establishing and tracking achievements, coordinating actions, seeking expert advice, handling open issues, and contributing to team meetings and reports

·       Define how we measure business and operations success and validate ERP system performance

·       Support clients on D365 standards and prepare them for using their solution by setting training programs and redefining new roles and responsibilities

·       Grow your network through educational opportunities, reading industry publications, building your personal and business networks, and joining professional organizations

·       Travel as needed


Location: Remote working with minimal scheduled travel as needed.

We Offer:

  • The Opportunity to join Microsoft’s Global Alliance Partner of the Year (17 of the last 20 years)
  • Attractive benefits package
  • Exceptional development and training with paid certifications
  • Avanade University – real-time access to technical and skilled resources globally
  • Dedicated career adviser to encourage your progression
  • Engaged and helpful co-workers
  • Reward and recognition program

Compensation for roles at Avanade varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, and Washington as set forth below.

Role Location: Range of Starting Pay for role
California: $132,600 - $180,000
Colorado: $114,750 - $147,000
New York: $140,250 - $180,000
Washington: $132,600 - $170,000

Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 59,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at