Country:

Netherlands

Cities:

Amsterdam

Area of expertise:

Customer Relationship Management (CRM)

Job Description

Do you want to contribute to the digital transformation of one of the world's largest consumer electronics, utility or energy companies? Do you want to help organizations and their front-line workers to overcome challenges like an aging workforce, keeping workers safe and healthy and increase their productivity? Do you want to enable bleeding edge technology for our customers such as IoT, Digital Twins and Mixed Reality?


As a Dynamics 365 Field Service consultant at Avanade, you will work towards the best solution for our customers, as part of the team. You will become part of our global digital practice and work in multidisciplinary teams on a wide range of Field Service and Customer Experience projects. Our team consists of over 50 CRM consultants in the Netherlands, and over 40,000 colleagues worldwide.


You support and guide customers in their digital transformations to improve and digitize the experience of their front-line workers. In workshops, you will guide the customer and your team to develop the optimal solution, which you will then realize. You refine and clarify user stories, build and test the solution and bring it live together with a team of other experts - both onshore and offshore.


We help large international companies in various industries with their digital transformation issues, which guarantees challenging work on large and complex projects. Our projects last from a few months to several years. Your talent, skills and development are taken into account when working on projects. On projects, you will work together with a product owner, solution architect, delivery lead, technical team lead and (junior) Dynamics 365 CE consultants and developers. Depending on your wishes and experience level, you can grow into other roles, of course with the right guidance. If you like, you can also be involved in (pre-) sales projects or help shape the internal organization. We have a large offshore workforce, and this means that you will also have to deal with working with remote colleagues. Within Avanade, we mainly work according to the agile method.


Avanade is the employer of choice if you want to work with Dynamics 365 Field Service at the highest level and be part of a cool international team of experienced Microsoft professionals. You can take advantage of the experience and opportunities that Accenture and Microsoft offer. There are plenty of opportunities to study and, thanks in part to our company structure, we are an employer with infinite possibilities to grow. Make a difference in your career at Avanade.


About you

  • You have at least 2 years of experience as a Dynamics 365 CE consultant, preferably with experience in Field Service;
  • You have good knowledge of Dynamics 365 Field Service or other Field Service platform and/or Field Service industry, certification is a plus;
  • You are fluent in the Dutch and English languages;
  • You are a team player who, together with our colleagues, wants to achieve the best results for our customers
  • You are in possession of a completed bachelor’s or master’s degree;


Do you think you do not quite meet the above requirements but do you have a can-do mentality and do you continuously challenge yourself to learn new things? Then respond anyway, our recruiters would love to talk to you.



Why would you choose Avanade?

  • You will become part of an active and growing CRM community of over 50 people! If you share our passion for technology, consulting and customer success, we will help you build the skills and experience that will prepare you for greater responsibilities and rewards.
  • Your future colleagues will help you with questions and challenges. Moreover, there is a pleasant, informal working atmosphere.
  • Knowledge development is our focus, and we ensure this both by offering formal training opportunities as well as informal evenings where peers share their knowledge;
  • With your passion, you can use the latest Microsoft technology to make a daily difference for our customers in the Enterprise market;
  • We have a strong focus on the career and development opportunities of all our people. Everyone has a career advisor who will work with you to create a plan and guide you in choosing from the many training opportunities we offer;
  • We offer the opportunity to be socially involved during working hours and to dedicate yourself to a good cause;
  • We have very attractive terms of employment, not unimportant to mention of course :-): lease car, bonus scheme, phone and laptop, good pension plan, possibility to work part-time (min 32 hours) and many other extras.


Do you feel the match?

Do you recognize yourself in this description and would you like to get to know us? Then apply immediately by sending in your CV via our website. Applying by e-mail is not possible.

For more information, please visit www.werkenbijavanade.nl, read the stories of our employees on Be Orange and for an impression of the atmosphere, check out our Instagram or Facebook page


Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 


We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.


We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 


Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com