Digital Delivery Manager, South Experiences

About Avanade Experiences   

Over Avanade's 20+ years, we've delivered the most intelligent, engaging, industry leading, award-winning experiences on the Microsoft ecosystem. As technology and human expectations evolve, we see incredible opportunities for customers, products, and workplaces—where imagination is the only limit. 

Avanade Experiences is our way to bring unconventional thinking, exceptional creativity, and our unparalleled engineering heritage to think big and make it real. Our vision of the future goes far beyond concepts to enable and deliver the impact our clients, their people, customers, and communities need. 

We support each other with great work to push boundaries, connect technology with what matters to people first, and grow with our clients. If you feel this is a great fit for your path, we’d love to talk. 

About the role

As a Digital Delivery Manager, you will manage Digital projects following standard project management practices including gathering and defining project requirements, developing project plans, assessing budgets and schedules, determining staffing requirements, and assembling cross-functional project teams. You will balance workloads, provide work direction and analytical guidance to project team, including scheduling, assignment of work, and evaluation of project efforts, as well as removal or mitigation of roadblocks that may hinder project success.

You will be involved in all aspects of the project lifecycle, from shaping deals, to ideation and implementation of projects. Delivery managers will be responsible for leading customer engagements and teams in North America and our offshore teams in creating UX, design and technology deliverables. You will be part of a global team sharing your ideas and work across teams in Europe and Asia.

Basic understanding of information architecture, experience design, visual design, usability testing, heuristic analysis and persona development is preferred. Experience with eCommerce, Mobile Applications and Content Management is ideal. Interest and excitement in the UX field is a must. The project manager will work alongside UX leads to execute creative, business analysis and technical teams in capturing user research and requirements, creating personas/profiles, user scenarios/flows, navigation models, wireframes, prototypes, visual designs, and performing usability testing.

This position is for a Delivery manager that wants to do more than create project plans, estimates and SOWs. If you want to have a voice and be part of a team that creates solutions for Fortune 500 companies, Avanade could be the place for you.

Qualifications

7+ years of digital project management experience

5+ years in an agency/consulting environment

5+ years of direct people management experience

Education: Bachelor's degree in business, marketing  or technology-related field

Technical skills and knowledge

• Demonstrated ability to think and work systematically and logically
• Basic knowledge of contract terms
• Proven skills in customer expectations management
• Working knowledge of at least one software development methodology
• Working knowledge of any of the following platforms/ technologies: E-commerce, Mobile, Content Management Systems

Other skills and knowledge

• Clear and concise oral and written communication
• Negotiation skills
• Results oriented / self-directed ability to drive change in unstructured environment
• Good client interface and presentation skills
• Business acumen
• Time management skills
• Customer oriented attitude and good interpersonal skills.

Avanade requires all new hires to be fully vaccinated against COVID-19 as a condition of employment. Avanade will consider requests for medical or religious accommodation to this vaccination requirement on an individual basis.