Lyon, Paris

Area of expertise:

Delivery Management

Job Description

With more than 56,000 professionals across the globe, Avanade advances the world through the power of its people and Microsoft. Avanade’s parents—Accenture and Microsoft—had a bold vision when we were formed through a joint venture 20+ years ago: to deliver innovative services and solutions to enterprises worldwide using the Microsoft platform.  Today, Avanade is recognized as the largest and most experienced Microsoft partner, winning Microsoft Partner of the Year 16 times and a host of regional and solution awards in addition to industry recognition from IDC, Forrester and more. Our work is driven by our purpose of making a genuine human impact with the work we do for our clients and in our communities. 

Position Summary:
Avanade has seen hugely impressive growth both globally and in Europe. Over 21% of Avanade Europe’s revenues come from Gallia but we feel that there is a real opportunity to penetrate the Microsoft platform market even further to increase growth. Avanade’s objective is to build Gallia to a $500m business and as Delivery Lead you will be accountable for managing the delivery of a profitable portfolio of business.

Avanade drives growth through two channels: directly contracting with clients, and indirectly through the Accenture channel: Revenues are fairly evening split across the channels and both are expected to see growth of around 20% over the next year.

As the Executive leading Delivery for Gallia, you are responsible for the strategy, leadership, planning, project coordination and management of our portfolio of projects as well as the current and future needs of the Delivery Management function that supports those engagements.

You are responsible for managing risk across the project’s portfolio in Gallia and implementing continuous improvements in the industrialization and globalization of our delivery capabilities. Working in collaboration with the sales and solutioning teams you are responsible for ensuring the deliverability of new work that is sold to our clients.

In short you need to ensure that we promise what we can deliver and then deliver on our promises. Therefore, you are accountable for delivery excellence in the region.  You are expected to engage directly with key clients to ensure that we are delivering to their expectations in addition to identifying areas where we can deliver additional value. This will be in the guise of the client Quality Assurance Director or Delivery Sponsor. From time to time you may be required to step in and stabilise projects that have hit problems. 

The Gallia Delivery Lead creates a high-performance culture around the Delivery Management team and the Talent Communities. As Lead you will demonstrate a laser focus on delivery, risk management, portfolio profitability, continuous improvement and the planning and execution of all programs of work. The role encompasses:
•Defining the Delivery approach and priorities aligned with Avanade strategy
•Growing the Gallia Solutioning and Delivery communities
•Building strong ties with Gallia Operating Committee and Executive Team to understand their Delivery Management priorities
•Continuous management of the delivery portfolio’s “health”, which includes ensuring the successful delivery of client expectations, delivery of financial targets, identifying and resolving schedule and cost variance, etc.
•Managing portfolio level risks and issues for Gallia Delivery
•Ensuring that the delivery management team is trained in and consistently uses the Avanade delivery methods and assets.
•Actively embracing the latest accelerators, methodologies, automation and technologies around Microsoft platform for all our projects
•Region-wide compliance tracking against delivery relevant policy
•Participation in Gallia deal approval to analyse and escalate delivery risks and issues
•Overseeing the QA Program execution across Gallia including in-person-delivery of QAs or post-mortems when appropriate
•Providing interim Program Management or Stabilization on site for projects in critical delivery state for Gallia
•Aligning closely with the capability leadership in Gallia and the individual countries to build together the future workforce
•Providing motivational leadership for delivery area in Gallia, coaching and developing key talents
•Maintaining and managing the relationship with Accenture Technology
•Anticipating and communicating issues and risks to Avanade’s Area and Global stakeholders

Preferred Experience:
The ideal candidate will have proven hands-on expertise in project and programme management, strategic planning for, and management of, a delivery function within a multi-national organisation. We are searching for a passionate, professional, technically savvy and high impact Delivery leader accustomed to working in a complex client environment.  The candidate will have a track record of working with large partners such as Microsoft and Accenture.  The ideal candidate will have experience in at least one of the 3 countries in the region and be able to understand their varying business cultures.

In particular, the preferred candidate will have leadership experience, be values driven and outcome focused.  They will know how to develop the right team in order to achieve the business’ goals whilst delivering value to clients across a complex landscape.

•Executive level experience in large scale Technology delivery management ideally in a complex digital integration and professional services business
•C Suite impact and the ability to develop and grow long term, high value customer relationships
•Leadership of Senior Delivery Management professionals
•Experience in assessing and managing the risk associated with large scale complex delivery management programs of work/consulting engagements.
•Project recovery and turnaround experience
•Superior written and verbal communication skills
•High degree of integrity, credibility, resilience and character
•Experience in an international working environment
•Ready to embrace and innovate in the “new normal”

Preferred Skills, Behaviors & Qualifications:
•The ability to persevere in the face of challenges
•Able to continuously renew and deliver the newest technologies in a secure way to our clients
•Relentless commitment to higher standards
•Self-reflective, with an attitude of continuous improvement and seeking input
•Inclination to seek and analyse data from a variety of sources to support decisions
•Entrepreneurial approach to developing innovative ideas to stretch the organization and deliver outcomes for our clients
•Encourages others to share the spotlight and visibly celebrates the success of the team
•Fluency in English and French
•Degree in Business, Computer Science, Management Information Systems, or related field
•Formal Project Management certifications
Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 59,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at