Country:

Australia

Cities:

Adelaide, Brisbane, Canberra, Melbourne, Perth, Sydney

Area of expertise:

Customer Relationship Management (CRM)

Job Description

Want to create value with digital and turn your ideas into human impact? So do we.


Leading organisations – corporations, non-profits, government departments, look to Avanade to help them make the most of their investment in Microsoft and to push the boundaries of digital innovation. The result? Interesting work that is well supported, always evolving and sure you keep you engaged and interested. Together we go beyond.


About the opportunity

Avanade’s CRM Talent Community is a group of highly skilled consultants with strong skills in Dynamics 365 Customer Engagement, range from Solution Architecture, Business Analysis, Functional and Technical, Data Migration, DevOps and Pre-Sales.

As the D365 Power Platform Solution Architect, you are considered specialist and have in depth knowledge of D365 CE and Power Platform. You are also seen as a technology leader within the Dynamics 365 community and you routinely share your knowledge on bleeding edge topics in community and internal events.


What you will love doing

You lead presales engagements, providing expert services to solution large complex deals that span multiple technologies and offerings. You will lead the delivery team and provide Architecture guidance and direction leveraging your deep knowledge of Dynamics 365 CE and Power Platform.

  • Contribute across all phases of Avanade projects (e.g. Plan, Analyse, Design, Build and Test)
  • Leverage technical expertise to Architect Design and Solution CRM solutions. You will also be required to be hands-on with Dynamics 365 CE and Power Platform
  • Liaise effectively between clients, IT staff, and business partners to ensure high quality and timely delivery
  • Assess Client requirements and scope and recommend appropriate solutions
  • Design Conceptual and Technical architecture
  • Ensure project quality meets high technical standards
  • Partner with cross-functional technology and design teams to ensure consistent, positive client interaction and solution delivery
  • Support the team in defining technical, operational and user requirements
  • Oversee the timely and effective resolution of client issues
  • Work under general guidance and direction, but fully independent in own work with latitude for autonomous decision-making related to work process
  • Lead Pre-Sales engagements, meeting tight timelines
  • Assist in Sales activities and planning as required
  • Travel as needed. You may be required to travel based on presales and project demands


Who you will enjoy working with

As part of the D365 CRM team, you will connect with the best in the industry, you will have the opportunity to work on large cutting-edge projects and cross-technology implementations. Led by James Battams whose open and thoughtful leadership style will bring out your best and Rowan Miller, who has a warm and transparent leadership style and is all about connecting colleagues to the best within Avanade. And in terms of the big picture, Avanade proudly celebrates the leadership of Global CEO, Pamela Maynard who has brought our purpose of making a genuine human impact to the forefront of the work we do for our clients, their employees, and their customers.


What we’re interested in you having

You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organisations forward through innovation.

You are energetic and passionate about Dynamics 365 CE and the Power Platform and how it can be used to solve complex business problems. You have in-depth knowledge of Dynamics 365 CE Apps including Field Services and/or Project Services Automation and third-party ISV solutions.


What technical skills are we interested in you having? 

  • Understanding of common Industry standard business practices supported by Dynamics 365 CE
  • Architecting large complex solutions using the Microsoft Stack
  • Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Dataverse
  • Experience in implementing Field Services and / or Project Services Automation. In-dept knowledge of Resource Scheduling solutions
  • Good understanding of Augmented Reality solutions, Azure Cognitive Services, RPA and Integration with Dynamics 365 CE
  • Experience in Configuration and Customisation of Dynamics 365 CE (Plugins, JavaScript, Logic Apps, Azure Functions), and Web API
  • DevOps with Dynamics 365 CE for requirements management and ALM (CI/CD)
  • Experience in a Software as a Service (SaaS) environment, SQL Server, HTML, C#, .NET
  • Solid understanding of Relational Database concepts
  • Experience working in both Agile and Waterfall delivery models

We do not expect you tick every box. What is important is that you help us to understand what your core strengths are and, that you will be excited to learn and develop in areas if you need to.


What you can expect from us

  • Take full advantage of 5 MyDays off a year to relax, rebalance and focus on your health and wellbeing or honour your personal cultural beliefs
  • Love a gadget? Of course you do! Go spoil yourself, on us. Gadget allowances start from $1,000 p.a.
  • Your wellbeing matters to us. That’s why you’ll receive $2,000 pa to help you take care of you!
  • Empower others and be empowered through our employee networks: Women employees, PRISM for LGBTI+ employees and Veterans employees

This role requires direct contact with Avanade clients as well as attendance in person at Avanade workplaces and other company sponsored meetings and events.  In order to comply with our client requirements and Avanade’s own health and safety obligations this role requires the Applicant to be fully vaccinated against Covid-19.   Proof of vaccination will be required during the application process.  Applicants who have appropriate written proof of a medical or religious reason for not being fully vaccinated against COVID-19 may provide such documentation.
Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 59,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 


We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.


We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 


Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com