Consultant, IT Support Engineer(Modern Workplace) - Japanese
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Job Description
As a Consultant, IT Engineer, you will contribute to the overall IT Support function. You will leverage your technical knowledge and provide technical support for our clients, especially for escalated issues from more junior team members. Additionally, you will ensure defined procedures, practices and methods are being adhered to by the junior team members. Overall, you will work closely with upper management to resolve simple to complex issues within your department.
Day-to-day, you will:
- Help with the Microsoft Cloud capability assessment.
- Build technical development plan on Microsoft Cloud.
- Review and give guidance on Microsoft Cloud solution, and make sure the designed architecture is reasonable and workable.
We hope you:
Deep understanding of:
- Fluent Japanese in both written and spoken is mandatory
- Undergraduate degree (or equivalent), preferably in IT-related field
- Solid hands-on coding experience in Microsoft technology domain
Deep technical experience in Office 365 including SharePoint, Teams, Security, Power Apps, and Power BI
Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions
- Broad knowledge of and ability to explain key end-user scenarios and technical architecture
- Have one of the following Associate Certifications (or equivalent): Developer Associate (MS-600), Security Administrator Associate (MS-500), Teams Administrator Associate (MS-700), Identity and Access Administrator Associate (SC-300), Power Platform Developer Associate (PL-400), or prepared to attain certification within 3 months.
Desired skills:
- Growth mindset, insatiably curious, always learning and welcoming of challenges for the opportunity to grow.
- Desire to work in a cooperative environment where one’s growth potential is supported by one’s abilities and attitude.
- Results-Oriented: Motivated by ISV success and strong cross business collaboration required.
- Organized: Solid time management skills and ability to work independently or under supervision with a high level of integrity required
- Excellent presentation and communications skills across various customer stakeholders; experienced storyteller.
- Customer-centric mindset with demonstrated passion for delivering customer value.
- Ability to bring innovative technical solution ideas to customer problems.
- Experienced problem solver able to thrive in a fast-paced environment.
What we offer you
Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.
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About Avanade
Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 59,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers.
We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.
We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping people from underrepresented communities fulfil their potential.
Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com.
