United States



Area of expertise:

Enterprise Resource Planning (ERP)

Job Description

Dynamics 365 – Client Technology Manager

Do you know how to turn needs into solutions? So do we.


At Avanade we’ll surround you with people who are as passionate about technology and innovation as you are.

We are establishing a new best in class, in country Dynamics 365 client support capability to guide our clients towards solutions that maximize their return on investment whilst moving their business forward. This is not reactive, post live customer support, this is forward looking, creative and dynamic partnering, we call it Evolve!


About You:

You’re an expert in Dynamics 365 / AX2012 and a talented problem solver, with the ability to leverage systems, applications, and processes no matter how complex the solution and integrating architecture. You are committed to service delivery excellence and your client’s value for your expertise and creativity when designing activities and building system prototypes.

·       You have extensive D365 technical / functional architecture experience and have worked with Power Platform applications and DevOps

·       You are committed to lasting client relationships and enjoy managing a portfolio of clients

·       You enjoy mentoring junior colleagues

About the role:

The trend to use the Platform as a Service (PaaS) means our clients are looking to leverage the platform to better realize business outcomes. That’s where the Evolve team come in, key role responsibilities include:

·       Design against the global platform architecture by integrating solutions across functional lines

·       Applications architecture across the solution offerings and bringing the best of these together in one solution

·       Support the client in shaping solutions, with accountability for overall estimates

·       Recommend the right solutions for your clients’ needs based on the existing platform or product roadmap and help the client reach their evolution objectives

·       Guide your project team, establishing and tracking achievements, coordinating actions, seeking expert advice, handling open issues, and contributing to team meetings and reports

·       Define how we measure business and operations success and validate ERP system performance

·       Support clients on D365 standards and prepare them for using their solution by setting training programs and redefining new roles and responsibilities

·       Grow your network through educational opportunities, reading industry publications, building your personal and business networks, and joining professional organizations

·       Travel as needed


Location: Remote working with minimal scheduled travel as needed.

We Offer:

  • The Opportunity to join Microsoft’s Global Alliance Partner of the Year (17 of the last 20 years)
  • Attractive benefits package
  • Exceptional development and training with paid certifications
  • Avanade University – real-time access to technical and skilled resources globally
  • Dedicated career adviser to encourage your progression
  • Engaged and helpful co-workers
  • Reward and recognition program

About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 39,000 digitally connected people across 24 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at

Avanade® is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information, or any other protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Apply now

Share this job:

Share Facebook Twitter

About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at