Country:

United States

Cities:

Boston, Hartford, New York City, Newark, Philadelphia

Area of expertise:

Account Leadership

Job Description

Role Overview:

As an Avanade Client Account Lead, Products you are a sales leader responsible for the curation of our client's experience. You will be accountable for maintaining relationship with one or more of our Most Valued Client (MVC) accounts while focusing on overall account strategy and growth.  An Avanade Client Account Lead will normally lead one (1) or more large MVC accounts spanning across the industries of Consumer, Retail, Life Sciences, Travel, Auto & Manufacturing.  


Key Role Responsibilities:

Account Leadership


    • Formulate clear strategy for account (beyond responding to RFP). LEAD the client to new ideas
    • Help client develop Technology vision & strategy
    • Own account strategy & multi-year account plan
    • Look across account for cross Solution Area opportunities
    • Leverage References and thought leadership in industry and Area
    • Push continuous innovation through thought leadership
    • Conduct Design Thinking workshops to understand client’s business Objectives, Opportunities & Pain points


Account Management


    • Create a combined Relationship Map and Power Map
    • Establish Governance/ routine with client and Power Map for Avanade
    • Advertise full Avanade capabilities, leverage stakeholders as our ambassadors
    • Manage account financials and operations
    • Steer Quarterly business reviews & "Board of Directors" review quarterly OR P2P review
    • Curate the client's experience with Avanade
    • Conduct Stakeholder Interviews/Understand Success Criteria
    • Cultivate alliance relationships (MSFT and others)
    • Develop junior talent and drive employee experience through mentorship and coaching


Sales (Proposals)


    • Own strategy & proposal, bring forward breadth of Avanade
    • Assemble pursuits team
    • Develop customized proposals and business case, driving exceptional client experience
    • Bid review and signoff, validate messaging, ensure alignment to overall account strategy, price to win


Key Role Skill & Capability Requirements:


Your technical and non-technical skills include:

    • Exceptional relationship building and networking
    • Exceptional negotiations skills
    • Influence and persuasion
    • High emotional intelligence
    • Team builder and motivator
    • Coaching & mentoring
    • Inclusive Leaders
    • Client interaction handling
    • Storytelling
    • Workshop Facilitation
    • Client relationship & account people management
    • Industry know-how
    • Ability to navigate business & tech


Avanade always appreciates Bachelors Degree’s & MBA’s.  However, we value a variety of Education backgrounds & levels of Degrees as well as equivalent work experience including the returning to work-force individuals.


Avanade requires all new hires to be fully vaccinated against COVID-19 as a condition of employment. Avanade will consider requests for medical or religious accommodation to this vaccination requirement on an individual basis


Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 


We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.


We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 


Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com