United States


Florham Park

Area of expertise:

Customer Relationship Management (CRM)

Job Description

Job Description:

Avanade Inc. seeks a CRM Solution Developer – Manager in Florham Park, NJ to work as a thought leader and solution architect on large-scale, complex implementations. Duties include: working with clients and leading Avanade delivery teams in planning, designing, building, testing, and maintaining Microsoft Dynamics CRM and Power Platform; leading and reviewing your team's work across all phases of Avanade projects (e.g. Plan, Analyze, Design, Build and Test); directing efforts to define technical, operational, and user requirements; liaising effectively between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues; researching customer issues that may be non-standard in order to offer solutions; designing conceptual architecture and technical solutions; ensuring project quality meets standards through KPI identification and testing plan; owning partnership with cross-functional technology and design teams to ensure consistent, beneficial client interaction, and solution delivery; ensuring off-shore resources are utilized and leveraged appropriately; performing sales activities and planning as required; and leading continuous improvement efforts to proactively identify potential challenges to customer success and business productivity. Periodic travel to client sites is expected. Must live w/in reasonable commuting distance of Florham Park, NJ.

Basic Qualifications:

The position requires at least a bachelor’s degree, or its foreign equivalent, in Information Technology, Business Technology, Computer Science, Computer Engineering, or closely related field, plus at least eight (8) years of post-baccalaureate experience as a CRM Solution Developer – Manager, or in a similar role in a technology or IT consulting environment. A qualified applicant's professional experience must include: 8 years of experience analyzing, designing, developing, implementing and maintaining Microsoft Dynamics CRM; 8 years of experience developing client-based and/or web-based software solutions; 8 years of experience performing application development, complex code development, application testing, and component design; 8 years of experience working in Software-as-a-Service (SaaS) environments, Microsoft SQL Server, and Microsoft .NET; 6 years of experience managing a development team including onshore and offshore individuals; 2 years of experience in Data Migration using Microsoft SSIS and/or Azure Integration Services; and Microsoft Certified professional in at least 2 certifications related to Microsoft Dynamics CRM and/or Power Platform.

Candidates who are interested in this position should select “Apply” below.

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 59,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at