Area of expertise:

Business Operations

Job Description

Together we go beyond. 

As a Business Operations Manager, you will be responsible for managing processes and programs related to cyclical business activities. You will work across functional areas (e.g., sales ops, finance, delivery, and HR) and conduct in-depth data analysis activities to support budget planning, monthly business reviews, and critical business decisions. You will be able to manage ad-hoc special projects that range from Executive-level business presentations to implementing internal initiatives aligned to regional strategy.

Key Role Responsibilities:
Day-to-day you will provide operational management of standard processes and programs related to:
  • Implementing internal business & financial processes to support timely, informed planning and decision-making
  • Monitoring and managing cyclical business processes to support operational efficiency and effectiveness, including annual planning and budgeting cycles
  • Identifying, planning, and executing improvement initiatives to support shared operational functions across the business
  • Managing ad-hoc internal projects to support regional sales, delivery or workforce strategy initiatives
  • Conducting detailed analysis of data related to sales, revenue and costs and enforcement of guidelines/policies as needed
  • Helping identify and implement operational best practices across the region, providing unique viewpoints and suggestions for improvements, and fostering a diverse and transparent team environment 
  • Facilitating communication and information flow between business and support functions

Key Role Skill & Capability Requirements:
  • Advanced knowledge of the business of a professional services firm
  • Extensive use of analytics tools including Power BI and Excel.
  • Possess great organizational skills and attention to detail
  • Excellent written and verbal communication skills, including creating PowerPoint presentations
  • Effective interpersonal skills
  • Ability to communicate information to multiple stakeholders
  • Previous experience managing forecasting and budgeting throughout a business cycle
  • Experience in project management
  • Experience in consulting with a global professional services firm
  • Business Fluent in English and Italian, written and verbal

Preferred Education Background:
You likely possess a Bachelor's degree or have an equivalent combination of education and experience.

Preferred Years of Work Experience:
You likely have about 8-10 years of experience in project management or operations management.

Additional Information

Please submit your application in English 

Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at