Area of expertise:

Business and Tech Integration

Job Description

Role Overview:

As a Business Analyst, you will contribute to and own portions of the customer engagement process including, relationship building and maintenance, stakeholder identification, and needs assessment.

You will facilitate requirements gathering, analysis, management, and the creation of the BA project and communications plans. Additionally, you will contribute to the creation of quality measures and tracking. You will be responsible for facilitating the identification and communication of risks and issues that may require changes to plans or scope. Overall, you will provide enhanced contributions with and without supervision, demonstrate formalized knowledge of many BA techniques, and guide/mentor all lower-level analysts in daily work.

Key Role Responsibilities:

Day-to-day you will:

  • Contribute to and possess a secondary ownership of project approach development including, communication plan and approval acquisitions
  • Own the stakeholder identification, analysis, mapping, and documentation processes
  • Assume partial leadership of customer relationship management including, responsibility for stakeholder engagement and conflict resolution
  • Contribute to business case assessment, development, and documentation
  • Own requirements traceability and structuring capability: ensuring traceability is complete, thorough, and communicated appropriately across requirements and subsequent activities
  • Participate in change control process and requirements management
  • Identify and facilitate communication and meetings regarding risks, issues, and appropriate responses
  • Participate in determining solution performance metrics and learn how to perform measurements and analysis of data
  • Partially owns team metrics quality
  • Fully up to date with techniques and possess the ability to recognize gaps and collaborate with others to drive results, as well as the recognition and communication of opportunities for improvement
  • Lead the transfer of functional requirements to development and test team members
  • Lead the test execution of delivered requirements
  • Show the ability to acquire additional knowledge on a project, to think analytically, and take initiative in engaging team and customers with critical questions
  • Craft a Business Analysis and/or analysis work breakdown structure (WBS) for Analyst-level roles and self, demonstrating an understanding of standard and non-standard tasks for specific types of analysis activities


  • Excellent written and verbal communication skills
  • Demonstrated presentation and facilitation skills
  • Proven ability to identify and communicate project issues and risks
  • Cultivates customer relationships with project counterparts, and in some cases with senior client managers
  • Proven ability to communicate effectively with partners and customers
  • Ability to mentor and support the learning of other lower-level resources
  • Good time management and organizational skills
  • Demonstrated experience contributing to the creation and execution of project plans
  • Proven knowledge of the content and purpose of project communications plans
  • Demonstrated ability to apply BA knowledge independently
  • Leadership ability such that they can direct work on some parts of requirements delivery
  • Ability and willingness to mentor lower-level resources
  • Understands basics of ROI delivery, and how to map financial investment with solution options
  • Self-starter, able to complete assigned tasks on time
  • Detail oriented in approach to tasks and deliverables
  • Contributes to team members and/or team success
  • Passionate about IT projects and learning new technologies
  • Passionate about the value and capabilities of Business Analysis profession
  • Prior experience in Azure DevOps preferred

What we offer you

Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.

Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at