Country:

United Kingdom

Cities:

London, Manchester, Newcastle

Area of expertise:

Infrastructure

Job Description

German OR Spanish OR Italian - speaking Compliance SME- Fast Track Engineer

We are looking for a thoughtful, analytical and highly energised  Fast Track Engineer, Compliance SME- M365 Skills. This position is home based, permanent and full time. This role is at Consultant level This role can also be a permanent or 18 months fixed term, depending on your preferred choice. 

The FastTrack Compliance team is looking for a thoughtful, analytical and highly energized FastTrack Engineer to join a new team.

Do you want to be a key leader in technology with fastest growing businesses and drive industry transformation to modern cloud technologies that make up the Microsoft 365 suite? If so, the FastTrack team has an exciting opportunity for candidates like you. 



FastTrack for Microsoft 365 suite focuses on its productivity cloud strategy and enabling secure remote work for its customers, and we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. Come explore diversity with us!  

The Microsoft 365 FastTrack Compliance SME will be helping businesses transition their software and data into the M365 cloud and taking ownership of the process.  Using a growth mindset, you will power the customer’s digital transformation through enablement of Microsoft 365 workloads by leveraging the FastTrack Service deployment approach.  



In this role you will become the world’s best in your area of expertise. Besides technical talent, we are looking for people who thrive under challenging circumstances and engage in difficult situations while they learn and grow.  

 

Responsibilities  

Technical Advisor: 

·       Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions)   

·       Drive process, tool, service delivery and solution improvements that enable effective troubleshooting and remediation (incl. Diagnostics) 

 

Planning Organizing & Executing: 

·       Handle complex, political, financial, executive level cases - as business demands  

·       Work alongside Serviceability and engineering teams as trusted advisor to improve incident resolution or service deficiency  

 

Customer Focus, Customer Value Realization & Drive for results 

·       Customer oriented.  Look at everything through the eyes of the customer and their need for a holistic secure solution.  Quest to gather feedback consistently and invest time and effort in the feedback to continually improve and grow customer trust.  

·       Effective communication skills to effectively drive recommendations and establish priorities across various customers, partners, senior executives, and organization boundaries  

·       Self-driven engaging individual with a proven history of demonstrated technical skills and leadership.  

·       Ability to determine root cause of technical issues either on your own or in a collaborative scenario. Strong problem-solving skills are necessary 



Qualifications   

 

  • Hands-on experience with Microsoft Information Protection and/or Microsoft Information Governance Technologies   
  • Proven experience configuring policies 
  • Ability to trouble-shoot technical issues up through tier 2  
  • Ability to determine root cause of technical issues either on own or in a collaborative scenario. Strong problem-solving skills are necessary  
  • Ability to ramp up quickly on new features and technologies around compliance  
  • Knowledge of cloud-based technologies and able to explain why cloud computing is transforming positive change across industries  
  • Self-driven engaging individual with a proven history of demonstrated technical skills and leadership. 
  • Above all - proven commitment and ability to learn is key, and more important than previous experience with a long list of technologies  

Background Requirements 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. 

Successful Candidate Competencies:

  • Customer and Partner Focus: proven experience driving business impact based on a deep understanding of customer and partner needs
  • as well as strong troubleshooting skills
  • exceptional collaborator on complex multi-faceted programs across multiple groups with varying priorities
  • Applicants must be comfortable with ambiguity while striving for clarity with the personal desire and initiative to drive proactive business impacting change and clarity

Benefits we offer:

  • Opportunity to work for Microsoft’s global alliance partner of the year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
  • Private Medical Cover, Income Protection Policy, Extended benefits, Bonus, generous pension and much more!
  • Avanade University – real-time access to technical and skilled resources globally
  • Dedicated career advisor to encourage your progression
  • Engaged and helpful co-workers genuinely interested in you
  • Reward and Recognition scheme
  • 12-time winner of Microsoft Partner of the Year.
  • 24,000+ certifications in Microsoft technology.
  • 90-plus Microsoft partner awards.
  • 18 Gold Competencies
  • Avanade UK is a proud signatory of the  Tech Talent Charter’

Avanade® is an Equal Opportunity Employer. We evaluate applicants without regard to race, colour, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information or any other protected status.

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 


We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.


We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 


Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com